The Bartender is responsible for preparing and serving alcoholic beverages and other beverages, and serving food to customers in an efficient and pleasant manner, according to 25th Lane standards. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Primary duties and responsibilities include, but are not limited to the following. 

• Serves food, alcohol, and other beverages in measured quantities, using a consistent reference point to distribute every order to the appropriate customer. Checks back with the customer to verify that all expectations have been met and/or exceeded. 
• Maintains the sanitation and organization of lane seating, food service and dining areas. Ensures that these areas are washed, and sanitized before and after lane turnover. Proactively participates in maintaining a clean, safe environment at all times. 
• Promotes responsible alcohol sales and service, and ensures compliance with local alcohol service regulations, provides age verification via identification in accordance with TABC standards. 
• Takes food and beverage orders from customers; serves food and beverages, accepts payment, and makes correct change. 
• Serves and measures quantities of alcohol, other beverages, and food, according to 25th Lane standards. 
• Accurately enters orders and payments in POS system. 
• Maintains, sanitizes, and organizes, bar wares, utensils, supplies, lounge and serving areas, according to local regulations, and 25th Lane standards. 
• Practices suggestive up-selling techniques that highlight existing, new or improved beverage menu offerings. 
• Manages alcoholic beverages and supplies as necessary. Verifies the quality and accuracy of deliveries. 
• Adheres to all state and local laws, and 25th Lane regulations as it relates to the service of food, and beverage products. 
• Readily assists colleagues with miscellaneous duties to prevent delays in the customer service experience. 
• Addresses and resolves customer complaints. 
• Proactively ensures, and maintains a clean and safe environment at all times. 
• Must become TABC certified within 14 days of employment and complete an approved food safety program within 30 days of employment. 
• Ability to work varying shifts, weekends and holidays, as well as, extended workdays to support business needs. 
• Other duties may be assigned. 

REQUIREMENTS

QUALIFICATIONS 

Bartenders possess a highly developed sense of customer service and interpersonal skills, including respect for all individuals and solid communication skills. Bartenders must be strong team players. Knowledge of and adherence to workplace safety procedures and basic PC user skills highly preferred. Must meet the minimum age required by company operating standards and state law to sell and serve alcohol.

EDUCATION AND/OR EXPERIENCE

High School Diploma or equivalent and a minimum of three years related experience. Relevant experience or equivalent combination of education and experience is also acceptable.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds and must occasionally lift and/or move up to 150 pounds with help and/or assistance.

WORK ENVIRONMENT

While performing the duties of this job, the employee regularly works in a bowling center environment where high levels of noise, dust and activity can be expected. The noise level in the work environment is usually loud.