Come work for the fastest-growing cookie company! We are looking for someone who can work in this fast-paced environment delivering top-notch customer service and delicious cookies. Must be willing to work nights, weekends, and overtime when necessary to keep the store running smoothly. Must have 2+ years of general manager experience. Responsibilities include overseeing all day-to-day operations of the store, hiring, scheduling, ordering, maintaining inventory, managing staff, and customers, and keeping the store clean and equipment running.

Skills:

• Proven successful experience as a retail manager
• Powerful leading skills and business orientation
• Customer management skills
• Strong organizational skills
• Good communication and interpersonal skills
• Business Management education or relevant field

Responsibilities:

• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Scheduling and Ordering
• Continually training employees- striving for 100% quality, cleanliness and customer service
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Be a shining example of well behavior and high performance
• Additional store manager duties as needed

Qualifications:

• Associates Degree or higher (Required)
• Day Shift (Preferred)
• Night Shift (Preferred)
• Driver's License (Preferred)
• Food Handler Certification (Required)

Benefits:

• Tips
• 50% off all Product
• Sundays Off
• Performance Bonuses