A Director is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Directors are responsible for executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Director’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Directors lead by example and set the tone that others will follow.
Responsibilities:
- Leadership: Provide strong leadership and guidance to the back of house team, including team members, trainers, shift leaders and back of house managers to ensure smooth operations and consistent food quality.
- Food Preparation and Production: Oversee the preparation, cooking and presentation of menu items according to Chick-fil-A's high-quality standards and specifications.
- Inventory Management: Manage inventory levels, ordering, and storage of ingredients and supplies, ensuring optimal stock levels while minimizing waste minimizing, food cost and labor. As well as optimizing productivity Key Performance Indicators.
- Kitchen Operations: Maintain a well-organized kitchen environment, including equipment maintenance, cleanliness, and compliance with food safety regulations.
- Menu Development and Innovation: Collaborate with the certified trainer and training manager, to deploy and train about new menu items, limited-time offers, and seasonal specials that align with Chick-fil-A's brand and customer preferences.
- Quality Control: Implement quality control measures to consistently deliver exceptional food products and uphold Chick-fil-A's taste and presentation standards, performing to performance standards.
- Cost Control: Monitor and manage kitchen-related expenses, including food costs, labor costs, and waste reduction, to meet budgetary goals while maintaining food quality.
- Collaboration: Work closely with FOH staff, including the management team and FOH Team members, to ensure seamless coordination and exceptional guest experiences.
- Compliance and Safety: Ensure compliance with local health department regulations, food safety standards, and Chick-fil-A's operational policies, taking necessary actions to address any violations or concerns.
- Flexibility: Willingness to work in a staff position if needed, stepping in to support kitchen operations and provide hands-on assistance.
Requirements:
- Previous experience in a culinary leadership role, preferably in a fast-food or quick-service restaurant setting.
- Strong knowledge of kitchen operations, food preparation techniques and food safety practices.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage and motivate a team in a fast-paced environment.
- Proficiency in inventory management, cost control and kitchen organization.
- Flexibility to work varied shifts, including weekends and holidays.
- Familiarity with Chick-fil-A's brand and values is desirable.
- Relevant culinary certifications or education is a plus, but not always required.
Compensation/Benefits:
- Competitive Pay - $20-26$/hr
- Bonus opportunities Health, dental, vision insurance contributions for active participants
- Scholarship opportunities - $1,500, $2,500 and $25,000 amounts available to earn
- Career advancement opportunities
- Stipend
- Closed on Sundays
- Overtime possible
- A fun work environment where you can positively influence others
- Learning first-hand from an experienced Operator and Restaurant Leaders
- 401k matching
- Paid Time Off
Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.