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Dunkin' Careers and Jobs

Assistant Restaurant Manager

Full-time
Rate of pay$36000 - 38500 per year

Assistant Restaurant Manager - Dunkin'


At Dunkin, we're more than just a coffee shop – we're a vibrant community where every employee can thrive and grow. Our Core Values are built on a foundation of teamwork, endless opportunities, and a passion for serving our guests. When you join Dunkin, you become part of a family that supports your career development, fosters a culture of inclusivity, and fuels your passion for making each day better with a smile and a cup of our world-famous coffee.


Are you a highly skilled and motivated individual with a passion for the food and beverage industry? Do you thrive in a fast-paced, dynamic environment? If so, we have an immediate opportunity for you to join our team as an Assistant Restaurant Manager at Dunkin'!


Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. With over 13,100 restaurants in 41 countries worldwide, we are a market leader in the industry. As an Assistant Restaurant Manager, you will have the chance to work with a talented team and contribute to our mission of delivering great and friendly guest experiences.


Responsibilities:

  • Assist in recruiting, hiring, and onboarding employees
  • Communicate job expectations to the team
  • Hold team members accountable for their behavior and performance
  • Support the development of team members
  • Create and maintain a guest first culture in the restaurant
  • Ensure all shifts are appropriately staffed to achieve guest service goals
  • Maintain a safe and healthy environment by enforcing safety and sanitation guidelines
  • Ensure Brand standards, recipes, and systems are executed
  • Help prepare and implement action plans to drive system improvements
  • Control costs to maximize profitability
  • Execute in-restaurant marketing promotions and new product roll-outs
  • Drive sales goals and track results


Skills and Qualifications:

  • Fluent in English
  • Restaurant, retail, or supervisory experience
  • Basic computer skills
  • At least 18 years of age
  • High School diploma or equivalent
  • Proficient in math and financial management


Competencies:

  • Great Focus:
  • Understands and exceeds guest expectations
  • Displays a sense of urgency with guests
  • Seeks ways to improve guest satisfaction
  • Resolves guest concerns promptly
  • Passion for:
  • Sets and maintains high standards
  • Consistently meets or exceeds goals
  • Contributes to the overall team performance
  • Sets and prioritizes important activities
  • Seeks ideas and best practices from others
  • Problem Solving and Decision Making:
  • Identifies and resolves issues and problems
  • Uses information to make decisions and solve problems
  • Identifies root cause and implements solutions
  • Empowers others to make decisions and resolve issues
  • Interpersonal Relationships & Influence:
  • Develops and maintains relationships with team members
  • Operates with integrity and respect
  • Encourages collaboration and teamwork
  • Leads others and takes effective action
  • Building Effective Teams:
  • Identifies and communicates team goals
  • Monitors progress and holds others accountable
  • Creates strong morale and engagement within the team
  • Recognizes and rewards employee's strengths and accomplishments
  • Listens to others and seeks mutual understanding
  • Conflict Management:
  • Seeks to understand conflict through active listening
  • Recognizes conflicts as an opportunity to learn and improve
  • Resolves situations using facts and policies
  • Escalates issues as appropriate
  • Developing Direct Reports and Others:
  • Collaborates with employees to create development plans
  • Discusses progress towards goals and provides feedback
  • Provides challenging assignments and supports resources for development
  • Business and Financial Acumen:
  • Understands guest and competition
  • Approaches situations with an innovative mind
  • Has a working knowledge of profit and loss
  • Manages key performance measures


Location: South Orange Blossom foods LLC 8485 S Orange Blossom Trl, Orlando, FL 32809, USA


Join our team today and be a part of the Dunkin' family! Enjoy flexible schedules, paid time off, health insurance, dental insurance, vision insurance, employee discounts, and paid training. Apply now to start your delicious and fun-filled journey with us! Assistant Restaurant Manager

Dunkin' - South Orange Blossom foods LLC

8485 S Orange Blossom Trl, Orlando, FL, 32809
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