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Restaurant Manager

Rate of payStarting at $19.5 per hour

Restaurant Manager Roles/Expectations


The purpose of a Chick-fil-A Restaurant Manager (RM) is threefold:

● Ensure daily execution of our mission to be the Most Caring Company, and our Strategy of Winning

Hearts Every Day

● Lead the business in achieving our sales/transactions goals, as well as adhering to our Food Safety and

Food Quality requirements

● Protect and nurture the culture within the team and grow their commitment to our core values: Care

for Yourself, Care for Your Teammates, Care for the Guest and Care for the Business


RMs will fill any one of 4 roles on a shift.

Manager on Duty (MOD), Drive-thru Lead, Hot Production or Cold Production Lead. Leadership of a

certain area involves; management of systems and processes, team engagement, and measurement of

real business results in that area.


Tasks/Abilities

MOD

● Open and/or close the restaurant following operational and safety standards.

● Manage labor cost by ensuring TMs clock in/out as scheduled

● Ensure proper fulfillment and timeliness of all catering orders.

● Issue performance coaching and/or documentation for tardiness or missed shifts, uniform violations,

general performance

● Cash management – safe and tills counted every shift, inaccuracies reported and followed up on

● Report TM injuries through Sedgwick (Insurance company)

Drive-thru Lead

● Push transaction counts by encouraging speed and accuracy

● Assess and redeploy TMs to relieve bottlenecks and close gaps

● Set and communicate goals for each hour

● Ensure tech and gear are put away after shift, everything is in working order

● Communicate business level with kitchen Hot/Cold Production Leads


● Manage Food Cost daily by reducing waste and checking quality products are received by vendors

● Understand and execute SAFE Daily Critical audits every shift

● Ensure food safety practices are being followed, i.e. timers, chicken cool down process, date labelsCold Side

● Print prep reports for daily use All

● Overall guest satisfaction

● Train, Evaluate, Coach, Develop, and Mentor Team Members

● Communicate goals, upcoming events/promotions to the team

● Recognize TM achievements, celebrate life events, and mentor in times of need


Required Skills/Abilities:

● Excellent verbal, written communication skills & customer service skills

● Excellent organizational skills and attention to detail

● Time management skills with a proven ability to meet deadlines

● Strong analytical and problem-solving skills

● Strong supervisory and leadership skills

● Ability to prioritize tasks and to delegate them when appropriate

● Ability to function well in a high-paced and at times stressful environment


Education/Experience:

● 2+ years of CFA or other relevant experience

● Must be able to communicate proficiently both written and orally in English

● Some college experience desired but not required We offer:


Benefits

● Opportunity for 4/40 work week

● Sundays off + 1 Saturday per month

● 3 Day weekend once a quarter

● Employee meal allowance up to 2 meals a day

● Health Care, Paid Time off and 6% matching 401K available

● Scholarship opportunities

● Online Learning Library

● 2 floating paid holidays a year

● Closed Thanksgiving and Christmas, shortened hours on several other major holidays (July 4th,

Labor/Memorial/New Years Day)


Physical Requirements:

● Climbing, bending, stooping, stretching, and lifting required

● Prolonged periods of sitting at a desk and working on a computer

● Must be able to lift up to 50 pounds at times

Chick-fil-A - I-25 & Harmony

4531 Weitzel Street, Timnath, CO, 80547
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.