A Busser, or Food Runner, is in charge of setting and clearing tables at a dining establishment to provide a clean and tidy environment for restaurant patrons. Their duties include removing used dishes, re-setting silverware and filling beverages for diners.
Busser Duties and Responsibilities
A Busser works primarily in the dining area of a restaurant or eatery. They move back and forth between these areas attending to diners and assisting waitstaff with their duties. A Busser’s duties and responsibilities include:
- Removing used plates, glasses, cutlery and napkins from tables after diners are done eating
- Wiping up water spills, food stains and dirt from tables
- Straightening out the tablecloth or replacing stained ones
- Replacing cutlery and glassware in anticipation of new diners
- Refilling paper napkins, salt and pepper shakers and any other depleted condiments on the dining table
- Refilling drinking glasses with water
- Bringing out meal orders if waitstaff are busy
- Handling cleaning of the dining area at the close of day
- Ensures that each menu item is prepared in the exact detail outlined on each ticket.
- Corrects the menu item with the chef before delivering the menu item if it is not meeting the exact specification on the ticket.
- Fills and re-fills water glasses and removes any place settings not being used.
- Clears dishes located in front of guest upon completion of course.
- Clears and resets tables when guests leave, to include but not limited to: changes tablecloth, brushes chairs, places chairs at table, replaces silverware and glassware, and replaces napkins.
- Assists the server when needed.
- Keeps work stations well stocked of items and ingredients.
- Clean workstations, takes out trash, and vacuums the dining room.
- Incorporates safe work practices in job performance.
- Performs other duties as required.