Main Responsibilities of a Receptionist/Host:
- Greeting and assisting clients
- Handling a variety of administrative support tasks
- Providing outstanding customer service
- Reservations, takeout orders, and other restaurant duties
Receptionist/Host Job Description:
We are looking for a qualified receptionist to welcome and greet our clients, direct them around the clubhouse and restaurant, and handle our various administrative support tasks.
A good receptionist must check every visitor who comes to our club. He or she will need to handle a variety of tasks, such as faxing, taking and routing phone calls, sending mail, making reservations, and preparing meeting rooms.
A good job candidate must be professional and friendly, especially when dealing with clients. Excellent service is a must for great customer experiences.
Responsibilities of a Receptionist/Host:
- Welcoming and greeting clients
- Directing members and guests in the clubhouse, restaurant, etc.
- Answering and forwarding phone calls
- Taking reservations and dining requests
- Organizing and distributing mail
- Copying, faxing and performing other administrative tasks
- Keeping the reception desk and area clean and well-organized
- Providing delightful customer service
Receptionist/Host Job Requirements:
- Experience as a receptionist or host/hostess is a plus
- Excellent written and verbal communication skills
- Great telephone communication skills
- Great organizational skills
- Good computer skills, including competency in Microsoft Office programs
- Good time-management skills
- Customer-centric approach
- Professional and friendly disposition
- Ability to work in a team
- Willingness to assist colleagues with administrative tasks