Just in Time to Earn Extra Holiday CASH!!!

CINNABON at Universal CityWalk is hiring for late night shifts (until 3:00 AM) for the Annual Holiday Horror Nights event from 9/5/24 - 11/3/24. A fantastic & FUN 2nd job for smiling, happy people who may be little short on cash for the rapidly approaching holiday gift giving season.

The Fine Print Job Description:

The Crewmember is responsible for meeting guest's need through Cinnabons Values:

• We A.C.T. Guest First - develop behaviors to effectively model "We A.C.T. Guest First" with

internal customers and guests.

• We are Clean and Attractive - learn the importance of maintaining a

clean and attractive work environment and appearance.

• We are Fast - identify what is needed to create an environment where all employees share

in the responsibility of exceeding guest satisfaction.

• We Always Deliver High Quality - learn what is meant by quality and how to demonstrate

behaviors that support the consistent delivery of quality products.

• We Enjoy Working Here - explore the conditions that allow employees to gain personal,

guest, and organizational satisfaction.

Able to recite the values and value proposition

Duties & Responsibilities:

Sales and Profits

• Greets and engages each Guest, ability to suggestive sell to Guests and potential

Guests.

• Demonstrates Attentive, Cheerful and Timely (A.C.T.) standards for service.

• Provides product samples to all potential Guests.

Product Quality

• Delivers High Quality Cinnabon product every time.

• Maintains and delivers high quality products using the PACE system.

• Demonstrates knowledge of products and service.

Service

• Uses Wow! Service to enhance the Guest's experience.

• Works with other team members to pro-actively react to the Guest's needs.

• Models and promotes the Cinnabon culture.

Housekeeping

• Maintains bakery cleanliness during shift.

• Follows the bakery-cleaning schedule.

• Demonstrates a "clean-as-you-go" philosophy.

Training

• Able to certify on all crewmember positions.

• Creates all products to standard.

Policies and Procedures

• Follows procedures outlined in the Operations Manual.

• Follows cash control and security policies.

• Knowledgeable in register discounts and promotions.

• Maintains safe and healthy workplace conditions for Guests and other Crewmembers.

• Reports accidents and incidents to Bakery Management immediately.

Critical Skills:

• Delivers WOW! Service and A.C.T. Guest First

• Teamwork & Interpersonal Communication Skills

• Honesty and Integrity

Essential Physical Requirements:

• Ability to communicate with Guests and co-workers.

Please read this list carefully; if you are a person with a disability, which may interfere with

your ability to perform any of the functions, please denote the activities you will be unable to

perform and the accommodation (s) that you are requesting.

• Ability to perform functions of addition and subtraction and make correct change.

• Ability to process information through the POS register system.

• Ability to lift up to 35-pound boxes of frozen products.

• Ability to work in a warm environment (ovens) and react to buzzers and timers.

• Ability to climb ladders and bend at the waist to clean equipment.

• Ability to use hands, arms, shoulders and back

• Ability to work around industrial strength cleaners.

• Ability to weigh and measure baking products.

• Ability to stand for up to 4 hours without a break.

Professional Background:

• Must be at least 16 years of age and have valid work permit if required by law.

• Retail or food experience preferred, but not required.

• Excellent interpersonal communication skills and a strong interest in Guest service.