Job Responsibilities:
A PIC (Person in Charge) is responsible for the overall shift operations, sales performance and execution of brand excellence in a store in the absence of the Assistant Manager and/or General Manager. PIC’s typically supervise a staff of 1 to 8 team members and carry out management responsibilities consistent with Jimmy John’s policies, procedures and legal requirements.
Essential Responsibilities and Skills:
- Lead and manage shifts while acting as manager in charge of the store. Deploy team members as required to meet business demands and make necessary staffing decisions.
- Communicate clearly, concisely and accurately in order to ensure effective shift operations.
- Work the line. Perform all tasks related to Jimmy John’s operational standards. Be able to effectively work and act as a role model at each station in the store.
- Ensure exceptional customer service is delivered on every shift.
- Follow all food safety, cash handling and operations procedures and policies.
- Ensure proper financial accountability during each shift.
- Delegation. Clearly and comfortably delegates both routine and important tasks and decisions.
- Create an environment in which Team Members are motivated to do their best.