Purpose

The Soap Maker (SM) will lead and support production at the store’s soap makery at our Buff City Soap locations. The Soap Maker (SM) will provide consistent product to support to the team and overall experience for our guests. 

Duties & Responsibilities

• Ability to produce high quality products consistently each shift.
• Ability to multi-task. Speak with guests while producing products.
• Follow all safety guidelines for working with lye, raw materials, and equipment.
• Ability to follow a recipe without deviating.
• Embody our culture, mission, and core values.
• Provide excellent guest service by building good relationships and understanding and meeting their needs.
• Become an expert in the products that are made at the store and be able to make recommendations.
• Ability to help drive sales through service.
• Greeting guests (whether new or returning) every time they visit the store.
• Help manage and track stock of raw materials, finished products and supplies.
• Work to maintain store cleanliness and upkeep (using and following checklists) and communicating the update/replacement of damaged equipment with management team.

Qualifications

• Minimum High School Diploma or GED Equivalent.
• Excellent written and verbal communication skills.
• Proficient in Gmail, Google Calendar, Google Docs, Google Drive and Microsoft Office.
• Must be team oriented, self-motivated and well organized.

Social Responsibilities

Enable all guests to experience the Buff experience. Our products are hand-crafted daily in-store, where customers can see exactly what goes into the products. Our products are distinctive and unique while also being free of any harsh or harmful chemicals. Express your creativity while also assisting guests in finding a product they will love and keep coming back for! 

Working Environment

This position operates in a customer facing environment in retail locations.  This position routinely uses standard office equipment such as computers/POS systems, phones, photocopiers, scanners, filing cabinets and fax machines.

Physical Requirements

While performing the responsibilities of the job, the employee is regularly required to talk and hear. The employee is often required to sit, stand and use their hands and fingers to handle and produce. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must not be sensitive to various scents and fragrances. The employee must frequently lift and move up to 50 pounds.

Position Type/Expected Hours of Work 

This is a part-time or full-time position. This position may work outside of normal business hours to include evenings and weekends as needed. This description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position.  Duties, responsibilities, and activities may change at any time or without notice. Our location hours change pending seasonality. (Ex. Summer and Holiday hours).

Travel

When the business calls for it (Ex. Trainings, Meetings, etc.). 

EEO Statement

Buff City Soap Northern is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruiting, hiring, career advancement and all other employment practices.