Thrillz High Flying Adventure Parks & Jumpz Trampoline Sports

Are you ready to lead the excitement? Thrillz High Flying Adventure Parks and Jumpz Trampoline Sports are state-of-the-art entertainment destinations that provide adrenaline-pumping fun for all ages. With locations in Danbury, CT, and Philadelphia, PA, and more on the way, we offer guests a variety of thrilling experiences, from two-story truss systems and gigantic airbags to laser tag, virtual reality roller coasters, black light axe-throwing, and ninja obstacle courses.

We’re searching for a dedicated and customer-focused Park Manager who thrives on making guests happy and is passionate about delivering exceptional service. If you are committed to leading a dynamic team and creating unforgettable memories for our guests, you’ll excel in this role.

Role Overview

As Park Manager, you will oversee the day-to-day operations of both Thrillz and Jumpz. This full-time, on-site position is pivotal to ensuring smooth operations, exceptional guest experiences, and the overall success of the park. You will lead and inspire staff, manage budgets, assist in marketing initiatives, and maintain a safe and exciting environment for our guests.

Key Responsibilities

• Lead park staff to deliver an exceptional guest experience with a focus on safety, fun, and memorable moments.
• Oversee daily operations, including staffing, scheduling, and facility management.
• Maintain strict adherence to safety protocols and perform regular facility inspections.
• Manage budgets to meet operational goals.
• Collaborate on marketing and promotional efforts (I.e. community outreach) to drive park attendance and brand visibility.
• Foster a culture of positivity, teamwork, and excellence among the park staff.
• Ensure facilities and equipment are clean, operational, and up to standards.
• Resolve guest concerns with a focus on delivering satisfaction and building loyalty.

What We’re Looking For

• Customer-First Mentality: A genuine passion for making people happy and delivering exceptional service.
• Commitment & Enthusiasm: A dedication to the park’s success and a willingness to go the extra mile.
• Experience managing an entertainment, recreation, or hospitality facility.
• Outstanding leadership, communication, and problem-solving skills.
• Strong organizational and project management abilities.
• Familiarity with safety regulations and risk management practices.
• Marketing and promotions experience is a plus.
• Previous experience in the amusement or adventure park industry is a bonus.

What You Need to Know

• Weekend availability is required.
• Thrillz is a growing company with new locations opening and offers upward mobility opportunities.
• We believe in creating an inclusive and welcoming workplace and are proud to be an equal opportunity employer.

Ready to lead the adventure? Apply today and take the first step toward an exciting career where every day is packed with energy, excitement, and the opportunity to make a difference in our guests’ lives.