What You’ll Do:

• Develop the team - Focus on self-improvement while supporting the success of others
• Put the Customer First - Consistently convert customers to Tay ho by finding ways to say ‘yes’ and engage with every guest.
• Achieve Results - Take ownership of every shift and take pride in your job
• Collaboration - Work with others to find success as a group
• Adapt to Change - Solve problems through an open-minded and all-inclusive approach
• Assist with any additional duties assigned
• Oversee food and beverage management, including inventory, ordering, and budgets

Responsibilities:

● Greeting, seating, and escorting guests.

● Providing menu recommendations and additional information.

● Upselling additional products when appropriate.

● Checking ID's to prevent minors from ordering alcoholic beverages.

● Taking orders using software, order slips, or by memorization.

● Communicating order details to the kitchen staff.

● Delivering food and beverages in a timely fashion.

● Delivering checks and collecting bill payments.

● Cleaning and maintaining the appearance of tables and tableware.

● Providing exceptional customer experience.

Requirements:

• Bilingual - English and Vietnamese
• Must be at least 18 years of age
• Servsafe/ Food Handler certified- manager level.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation skills, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Moderate supervisory and leadership skills including, but not limited to, evaluating performance, appraising, and taking disciplinary action when necessary
• Work closely with team members during high volume shifts
• Have reliable transportation
• Ability to stand for long periods of time
• Ability to perform job functions with minimal supervision, attention to detail, and speed
• Must maintain near constant communication with multiple people
• Close vision, distance vision, and peripheral vision is required
• May stand for long periods of time and lift up to 50 pounds
• Must be able to sit, squat and kneel occasionally
• Must be able to work in a constant state of alertness and safe manner
• May be required to occasionally work in outdoor weather conditions
• Ability and willingness to work evenings, holidays, and weekends

Benefits:

• Competitive pay
• Paid sick leave, parental leave, and community service leave
• The opportunity to be on the ground floor of a rapidly growing brand
• Paid vacation time
• Profit sharing and bonuses available
• Tay Ho is privately owned growing company and we are looking for managers who want to grow with us.