About Mama’s Pizza
Mama’s Pizza is a locally admired brand known for quality ingredients, exceptional service, and a welcoming atmosphere. Our Tiburon location, opened in 2023, focuses primarily on takeout and delivery, requiring a hands-on leader who can drive operational excellence while managing a part-time workforce.
Position Overview
As the General Manager, you’ll oversee all aspects of restaurant operations, ensuring smooth daily service, high food quality, and an engaged team culture. You’ll lead a team and will be responsible for hiring, training, and motivating staff. This role is ideal for an experienced, hands-on leader with a strong quick-service or fast-casual background who thrives in a fast-paced, customer-driven environment.
Key Responsibilities
- Manage all restaurant operations, ensuring efficiency and effectiveness.
- Hire, train, and develop staff, including a younger, high-school-aged workforce.
- Lead by example with a hands-on approach, especially during peak hours.
- Ensure high standards in food quality, cleanliness, and safety.
- Oversee scheduling, inventory management, and vendor relationships.
- Troubleshoot and resolve any service or operational challenges.
- Monitor sales, labor costs, and food costs to drive profitability.
- Develop and implement strategies to increase revenue and customer satisfaction.
- Maintain compliance with health, safety, and labor regulations.
What We’re Looking For
We’re seeking a motivated and adaptable leader who brings passion and expertise to the role. The ideal candidate will have:
- 2+ years of restaurant management experience, preferably in a quick-service or fast-casual setting.
- Strong leadership skills, especially in developing and mentoring young employees.
- A hands-on, lead-by-example management style.
- Excellent communication, problem-solving, and organizational skills.
- The ability to work flexible hours, including weekends and evenings.
- Experience managing high-volume takeout & delivery operations is a plus.
