Yankee Mattress Director of Retail Sales and Marketing

Join our team at Yankee Mattress, where every employee is an owner, and every role is a step towards a brighter future. Rooted in over two decades of craftsmanship in the USA, we're not just in the business of selling mattresses—we're in the business of improving lives through better sleep. As an employee-owned company, we share a vision for excellence and a commitment to our community.

The Opportunity:  Yankee Mattress seeks a Director of Retail Sales and Marketing to drive growth through sales and marketing, manage our retail team, and set the tone for the customer experience. In your role, you will be the face of the Yankee Mattress brand to our prospective customers and our local community. You will be a champion of our values by exhibiting a commitment to craftsmanship, treating others as guests in your home, and fostering a culture of continuous self-improvement and accountability, all in service of our mission to make a difference - one restful night at a time.

Key Responsibilities:

• Embody Our Values: Lead by example, embracing our core values of quality, integrity, and employee ownership. Every mattress we sell reflects our commitment to excellence and the well-being of our community.
• Manage Effectively and Empathetically: You will be responsible for a team of retail staff members across four locations. Your role will be to schedule the team across our locations, establish and monitor key performance indicators, set retail standards and policies, and carry forward the collaborative culture at Yankee Mattress.
• Create an Exceptional Customer Experience: Cultivate an inviting atmosphere where customers feel at ease, valued, and well-informed. Your leadership will establish the tone for a showroom experience that feels like home, treating others as if they were guests in your home. This starts with you as you will be the first alternative for covering our showrooms in case of team sick days or PTO.
• Drive Customer Engagement: As the face of the Yankee Mattress brand, you will be responsible for bringing customers into our showrooms by driving marketing strategy, setting promotional policies, spearheading new initiatives, and developing community connections.
• Foster Performance and Growth: In our employee-owned company, each and every sale contributes to our collective success and the growth and prosperity of every team member. Your role in setting and achieving store-level sales targets directly supports our shared goals and dividends.
• Educate and Empower: Serve as a fountain of knowledge for your team and our customers. From the intricate details of our mattress designs to the importance of sleep wellness, your expertise will empower and inspire others. Shoot straight and keep it simple in your communications.
• Build Community Relationships: Extend our brand beyond the showroom through community engagement and partnerships, reinforcing Yankee Mattress as a local symbol of quality and trust. Build relationships that create opportunities for our business and the community.

What We Offer:

• Competitive Compensation: $90-100K annual salary with monthly incentive potential to be detailed during the interview process, acknowledging your vital role in our shared success.
• Comprehensive Benefits: Health, dental, and vision insurance, 401(k) matching, and profit sharing are all designed to support our employee-owners' health and financial well-being. As an employee-owned company, all team members receive shares in Yankee Mattress, giving you a direct stake in the success and growth of the business.
• Growth Opportunities: The opportunity to grow with a company that values your development as much as you do, providing avenues for personal and professional growth. We are committed to continuous self-improvement and accountability.

Qualifications:

• A minimum of five years of experience in retail management, preferably in the wellness or luxury goods sectors
• Experience in developing and distributing marketing materials
• Strong sales acumen with a track record of meeting and exceeding targets
• Exceptional communication and interpersonal skills
• A genuine passion for providing outstanding customer service and building long-lasting relationships
• An eagerness to learn about sleep health and mattress technology
• Alignment with our core priority of quality, integrity, and employee ownership
• Must provide three references upon completion of the interview process
• Must pass a background check and drug test (excluding marijuana) as part of our commitment to maintaining a safe and trustworthy environment for our employees and customers

How to Apply:

If you're passionate about making a difference in people's lives and thrive in a company that prioritizes quality, integrity, and employee ownership, we invite you to join the Yankee Mattress family as our Director of Retail Sales and Marketing. In this role, you'll have the opportunity to contribute to our mission of providing exceptional sleep solutions, foster strong community ties, and be a leader in the success of our employee-owned company.

Together, we'll continue to make a difference—one restful night at a time.