Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Long-term Disability
- Accident
- Critical Illness
- Company paid Life Insurance
- Employee Dining Discount
- 401(k) with company match
- Paid Time Off
- Family Meals
- Referral Bonus
- AND MORE!
Perks:
- Competitive Pay
- Flexible Schedules
- Family Meal
- Discounted Parking
Because we offer a great place to work, others have taken notice! New Orleans CityBusiness has recognized us 9-times as one of the "Best Places to Work"
Essential Functions:
- Promptly welcome and greet each guest, making eye contact and presenting a genuine smile within 1 minute of guest approaching the bar.
- Practice good guest making skills with a positive attitude while treating guests with respect and making them feel special by exceeding their expectations.
- Receive beverage orders from restaurant servers and directly from guests seated at the bar.
- Prepare all beverages and cocktails efficiently, correctly and uniformly.
- Deliver the same service standards to guests dining at the bar as if they were seated at a table.
- Maintain a thorough knowledge and respect of food and drink menu items, daily specials, promotions, ingredients and prep times.
- Maintain a knowledge of food pairings.
- Possess a comprehensive knowledge of beer, wine and spirits, as well as standard drink recipes.
- Check identification of guests to verify age requirements for purchase of alcohol and practice responsible service of alcohol in accordance with Louisiana Responsible Vendor and company regulations. Must be L.R.V. Certified.
- Ring all beverage and menu items into point-of-sale system and collect payment from guest following proper cash handling and payment procedures.
- Prepare garnish and set up bar for service before opening.
- Wash and sterilize bar glassware.
- Communicate effectively with other team members throughout service while exhibiting good teamwork skills.
- Strong professional presence which includes arriving to work on time, ready to work and in clean, proper uniform.
- Maintains awareness of and follows Dickie Brennan & Company service standards.
- Display integrity and honesty in all aspects of employment.
- Work efficiently and productively to complete required tasks within assigned time frame.
- Attend all scheduled employee meetings and participate in a meaningful way.
- Performs side work and closing duties independently and thoroughly including maintaining proper set up, cleanliness and organization of bar.
- Other duties as assigned.
Requirements:
- High school graduate or equivalent.
- Experience in a fine-dining or high-volume restaurant preferred.
- Must possess basic math skills and have the ability to handle money and give correct change.
- Ability to converse, read and write in English with excellent verbal, interpersonal and written communication skills.
- Able to communicate clearly, concisely and accurately in a positive, upbeat and enthusiastic way.
- Ability to establish and maintain effective interactions/relationships with management, coworkers and guests while maintaining an outgoing, friendly and approachable attitude.
- Work efficiently with minimal supervision and complete required tasks within set schedules and deadlines.
- Strong organizational, multi-tasking, time management, follow-up and analytical skills with attention to detail and accuracy.
- Ability to work in a team-oriented, fast-paced environment with a customer service orientation.
- Be flexible and eager to learn new things.
- Maintain a strong professional presence and present a well-groomed appearance.
- Must be able to maneuver in an office, through restaurants/bars and at outside functions. Must be able to sit or stand for extended periods of time, bend, stoop, reach, kneel, crouch, twist, lift, push, pull and grip items when necessary. May occasionally lift up to 30 pounds; push, pull or move items weighing up to 50 pounds.
- Manual dexterity is essential.
- Must be able to work varied hours/days, including evenings, weekends and holidays, in accordance with restaurant operations and adhere to the attendance requirements of the company.
- Must adhere to the established appearance, hygiene, and dress code guidelines.
- Ability to adhere to and comply with all rules and regulations of the company.
General Comments: This description is intended to describe the essential job functions and their requirements. It is not an exhaustive list of all duties, responsibilities, and/or requirements of the position. Other functions may be assigned and management retains the right to add to or revise this job description at any time, with or without prior notice. Employment is at-will and this job description does not imply an employment contract.
The Dickie Brennan family of restaurants - Dickie Brennan's Palace Cafe location - is recruiting experienced front-of-house staff to add to our talented team. Join our team and accelerate your career path in hospitality. There are many opportunities for growth and promotion within Dickie Brennan & Company. We are a family owned and run business and offer a warm, professional environment to work. We value hard work, dedication and sincerity. We have many long-tenured team members who have risen through the ranks.
We view each employee as an ambassador for New Orleans and its unique culture. Our restaurants are avid supporters of local farmers and fisherman. Each of our restaurants accentuates Louisiana's culinary history through the use of local ingredients and techniques. The entire team at Dickie Brennan & Company remains dedicated to delivering superior dining experiences through serving locally sourced, updated versions of classic New Orleans cuisine, and outstanding service in our four French Quarter restaurants.
We are an Equal Opportunity Employer and Drug-free Workplace. Dickie Brennan & Company participates in E-Verify, a federal program verifying each employee’s right to work in the Unites States.