Operational Director - Chick-fil-A

At Chick-fil-A WCSP, our main purpose is to “refresh” the lives of all we serve. We are passionate about serving our community and team in the best way possible and strive to live out our core values day in and day out. We believe that to truly serve well, you must be humble, hungry, and healthy in both your professional and personal life. We carry out these values by putting others' needs before your own, maintaining a mindset of continuous growth, and radiating positivity and a grateful attitude through balance in your life.

Operational Directors passionately oversee an area of the restaurant as well as lead their Supervisors and team members within their area. They will work closely with other Supervisors and Directors to implement operational strategies that both grow the business while maintaining a culture of care that is reflective of our purpose and values. Lastly, they will help us serve and win the hearts of our amazing guests.

Why should you apply?

• A work environment that people enjoy being a part of
• Opportunity for growth and development from high level business leaders
• Advancement opportunities at every stage in the restaurant
• Comprehensive benefits package including paid time off, health, dental, and vision insurance, 401k matching, employee discount, and paid training
• Delicious food discounts each day
• Learn valuable skills in customer service, leadership, and teamwork

Requirements:

• High school degree or equivalent
• 2 years of leadership experience in a professional work environment is preferred
• Be humble and display a servant heart
• Be hungry to grow and develop themselves and those around them
• Have healthy life rhythms that allow you to lead others
• Ability to work in a fast-paced environment

Availability:

• Monday - Saturday open availability (typical work schedule would be 5 days/week)
• Typical schedule will vary working 8-10 hours/day to accommodate meetings, interviews and needs of the business, working 40-45 hours/week in total
• Flexible schedule, including weekends and holidays

Responsibilities:

Our Operational Directors will be immersed into the operations of our business, having the opportunity to learn both Front of House and Back of House duties for a well rounded understanding of the business. They will be expected to work in the daily operation of the restaurant while leading one of our main restaurant areas (Hospitality, Drive Thru, Kitchen, etc.). These responsibilities include, but are not limited to:

• "Win Hearts Every Day" by creating a clean and safe environment, displaying genuine hospitality, delivering food quickly with accuracy, and preparing high quality food.
• Protecting our purpose and values by being a champion of culture within the restaurant.
• Intentionally develop team members and Supervisors each day
• Maintaining a calm demeanor, especially during periods of high volume, to preserve a positive work environment and a hospitable experience for our guests.
• Executing quality standards by cooking, preparing, and presenting food orders to meet demand.
• Maintaining the highest safety and cleanliness standards in all restaurant areas.
• Having a innovative mindset and go getter attitude.

If you are a positive and motivated individual looking for an opportunity to lead others in a great environment, this might be the place for you. We can't wait to meet you!