Host/Hostess at Chart House

Are you looking for a fun and dynamic work environment? Do you enjoy providing excellent service and creating a positive first impression for guests? If so, we have an immediate opening for a highly skilled and motivated Host/Hostess at Chart House in Waikiki. Join our team and be a part of the original Chart House concept, owned by the man who created it. Apply now and experience the true spirit of aloha!

About Chart House:

The first Chart House was opened in Aspen, Colorado in 1961 and has since become a well-known and beloved restaurant chain. Chart House Waikiki, the original and independent store, has been serving guests for over 53 years. We take pride in our friendly atmosphere, excellent service, and high standards. Despite facing challenges, such as a fire and temporary closure due to COVID, we have persevered and reopened with a new strong partnership. As a new Chart House employee, you will be a part of our rich history and have the opportunity to grow and excel within our company.

Roles and Positions:

• Multiple roles within the hosting department
• Opportunity for growth within the department and company

Tasks:

• Be the first impression at Chart House Waikiki and set the tone for guests' experiences
• Answer phones, take reservations, and seat guests according to server availability
• Greet each guest with ALOHA and escort them to their table
• Communicate guest concerns to the manager
• Manage competing demands with patience and grace
• Acknowledge guests when they leave the establishment
• Accept and organize reservations, prioritize reservations
• Manage the waitlist and prepare seating assignments
• Assist fellow team members when needed
• Uphold company processes and procedures
• Organize, stock, and clean the front area
• Complete beginning or closing shift duties

Qualifications and Requirements:

• High school diploma or equivalent (preferred but not required)
• Ability to give full attention to guests and actively look for ways to help them
• Be organized, multitask, work efficiently, and be observant

Competencies:

• Dependability - Be reliable, responsible, and fulfill obligations
• Attention to Detail - Be careful and thorough in completing tasks
• Cooperation - Display a good-natured and cooperative attitude
• Self-Control - Maintain composure and avoid aggressive behavior
• Stress Tolerance - Handle criticism and high-stress situations calmly and effectively

Pay and Benefits:

• Pay: $15 per hour
• Full-time and part-time job types available
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Employee discount

Don't miss out on this exciting opportunity to be a part of the Chart House family. Apply now and join us in providing delicious food, excellent service, and a memorable dining experience in the heart of Waikiki!