Summary: Responsible for maintaining food levels as necessary including fried items, sides, desserts, condiments, and BBQ sauce. Welcomes guests as they enter the building and explain our process, and assists guests in their overall experience by performing the following duties.
Duties and Responsibilities include the following:
- Fills ice baths with ice.
- Restocks hot and cold items product as needed.
- Restocks BBQ sauce, utensils, paper goods, bread, bottled drinks, and trays.
- Assists with taking calls and writing down to-go/pickup orders.
- Prepares and packages to-go/pickup orders.
- Communicates with customers, answers questions, and makes guests feel welcome.
- Communicates with pit cutters/cook regarding to-go/pickup orders
- Communicates with kitchen on fried items via ring system
- Assists with bussing tables when possible
- Assists with preparing portioned food as needed
- Assists in bringing trays from kitchen to line to be ready for to-go customers.
- Assures proper cleaning and sanitizing of area
- Performs other duties as assigned.
Specific Position for Line/ To-go Staff:
Cashier, expo, bread, to- go staff
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Ability:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Math Ability:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Food Point-of-Sale system.
Certificates and Licenses:
Serve Safe certification
Knowledge, Skills, and Other Abilities:
- Welcoming attitude
- Ability to answer customer questions effectively
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, reach with hands and arms, and talk or hear. The employee is frequently required to use hands and stoop, kneel, crouch or crawl. The employee is occasionally required to climb or balance and taste or smell. The employee must regularly lift and/or move up to 30 pounds. Specific vision abilities required by this job include peripheral vision.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to work with explosives and risk of radiation. The employee is occasionally exposed to vibration.
Benefits based on eligibility
The noise level in the work environment is usually loud.