Develop good customer relationships.

Participate in recruitment and dismissal processes.

Smooth out problems within the workplace.

Address employee and customer concerns.

Develop strategies for better workplace efficiency and goal achievement.  

Email and phone correspondence.

Liaise between managers, customers and employees.

Provide direction to staff.

Monitor spending patterns and budget.

Fill in for General Manager (GM) in times of absence. Make executive decisions, hold meetings and provide accountability.