Join our SWEET Team! River Street Sweets is adding to the family in our downtown Call Center for our busy holiday season!

If you have a winning attitude and like making people smile - we are the team for you! We are looking for experienced Customer Service Representatives to help guests place orders by phone for handmade southern candies in a fun Call Center with the highest level of courtesy, professionalism, and compassion as part of the company standard of 100% guest satisfaction.

WE PAY DAILY PARKING *Must park in designated garage*

Duties include but not limited to:

· Answering phones

·Taking and entering orders into database

·Answer customer questions and resolve customer service issues

Key Qualifications

• Customer Service Experience
• Ability to Work Efficiently in a Fast-Paced Environment
• Type 40 Words Per Minute
• Excellent Verbal Communication Skills
• Strong Active Listening Skills
• Effective Problem-Solving Skills
• Basic Computer Knowledge/Skills
• Data Entry Skills
• Attention to Detail
• Open Availability is a Plus

Representatives with compatible qualifications may be considered for permanent positions as they become available.

Benefits:

• Employee discount
• Free parking