**Salary Range: $17-20 per hour + benefits***
Be a part of a team that MATTERS. Build a future that MATTERS. Your Leadership Starts Here.
- CHARACTER – demonstrates a commitment to personally operating with integrity, treating others with honor, dignity & respect and
- CHEMISTRY – align with the vision and CORE values of the Operator and organization
- COMPETENCY - display a working knowledge of Chick-fil-A brand standards
- INNOVATION & STRATEGIC THINKING – demonstrates the ability to innovate new ideas, and think strategically about growth at Chick-fil-A Colonial Heights
- RESULTS ORIENTED – proven ability to drive and reach goals and results
- COMMUNICATION - actively demonstrate ability to effectively communicate, share ideas, provide feedback and take a positive approach to all situations.·
Responsibilities:
- Prioritize guest service (serving, bagging, prepping, cooking etc. in a timely manner)
- Maintain cleanliness of your work area (kitchen, hospitality or drive-thru)
- Maintain labor and productivity goals
- Stock proactively throughout the shift and assist team as necessary
- Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience.
- Assisting with catering and/or making deliveries
- Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone.
- Maintain food safety and cleanliness standards
- Open and/or close the restaurant leading the shift as a key holder
- Demonstrate a passion for the business and managing the overall operations
Requirements:
- You must be hard-working, team-oriented, friendly, honest and have great customer service skills.
- Reliable transportation with a current driver's license is required
- Be authorized to work in the United States
- Be at least 18 years old
- Be available to work any time including Saturdays- time off can be given for special requests
- Have at least one-year previous restaurant management or leadership experience is preferred.
- Excellent verbal and written communication skills
Coaching Behaviors:
- Sense of Urgency that creates surprisingly fast Speed of Service
- Attention to detail that ensures preparation and production procedures are followed
- Execution of systems that ensure a refreshingly clean environment
- Maintaining a work environment that ensures and promotes food safety
- Vigilant attention to the organization and appearance of our drive-thru and all guest facing areas
Behavior Characteristics:
- Work a maximum of up to forty hours + overtime (if needed) per week in the restaurant
- Allocate at least two hours per week to planning
- Focus on systematically and effectively communicating store goals and important info to Team Members
- Combine critical thinking and practical leadership to create a culture of innovation
- Effectively coach and give direction,
- Intentionally and methodically grow and nurture relationships with the staff
- Be able to connect with a multicultural team
- Enthusiastically and passionately lead the team
Additional Responsibilities:
- Inventory management
- End-of-Month counts and input
- Maintaining accurate transfer logs
- Effective & efficient ordering
- Maintaining a LEAN production environment
- Coaching, evaluating, and providing accountability for all Drive-Thru Team Members
- Troubleshooting and repairing equipment and facilities
- Ensure all necessary preventative maintenance and cleaning on set schedule.