As a Back of House Team Member at Chick-fil-A, your role is crucial in ensuring the quality, safety, and efficiency of our food preparation process. With a focus on maintaining the highest standards of cleanliness, adhering to food safety protocols, and delivering exceptional speed and quality, you will play a vital role in creating a positive dining experience for our guests. Your dedication to excellence will contribute to our reputation for serving outstanding, high-quality food in a timely and hygienic manner.
Position Type:
- Full-time and Part-time, hourly
Our Benefits Include:
- A fun work environment where you can positively influence others
- Learning first-hand from an Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Employee meals
- Competitive hourly wage commensurate with experience.
- Flexible scheduling to accommodate personal and educational needs, in compliance with applicable labor laws (closed on Sundays)
- Access to Chick-fil-A's leadership development programs and resources to enhance skills and foster a culture of excellence
Back of House Team Member Responsibilities:
Food Preparation and Quality:
- Prepare menu items according to Chick-fil-A's recipes and quality standards, ensuring consistency and excellence in every menu item.
- Maintain a keen attention to detail to ensure accurate portioning, cooking, and presentation of food items.
- Uphold Chick-fil-A's commitment to quality by inspecting ingredients for freshness and maintaining proper storage and handling procedures.
Food Safety and Cleanliness:
- Adhere strictly to food safety regulations and Chick-fil-A's cleanliness standards at all times.
- Follow proper sanitation procedures for equipment, utensils, and workstations to prevent cross-contamination and ensure a safe food preparation environment.
- Conduct regular cleaning and sanitization tasks to maintain a clean and organized kitchen area, including washing dishes, disposing of waste, and cleaning surfaces.
Speed and Efficiency:
- Work with a sense of urgency to fulfill orders quickly and efficiently, contributing to shorter wait times and a positive guest experience.
- Collaborate with Front of House Team Members to ensure smooth and timely order fulfillment, communicating effectively to expedite service.
- Demonstrate agility and adaptability in handling peak periods of activity, maintaining high productivity levels without compromising on quality or safety.
Team Collaboration:
- Foster a positive and collaborative work environment by communicating effectively with fellow team members and supporting each other in achieving shared goals.
- Work closely with Front of House Team Members to ensure seamless coordination between the kitchen and service areas, prioritizing guest satisfaction above all else.
- Contribute ideas and feedback for process improvements and innovation, striving to enhance the overall efficiency and effectiveness of our operations.
Qualifications and Requirements:
- Previous kitchen experience in a fast-paced restaurant environment preferred, but not required.
- Strong commitment to food safety, quality, and cleanliness standards.
- Ability to work efficiently under pressure and maintain a positive attitude during peak periods of activity.
- Excellent communication skills and a team-oriented mindset.
- Flexibility to work varied shifts, including evenings, Saturdays, and holidays, to meet operational needs.
- Ability to meet the physical demands of the job, including standing for extended periods, lifting and carrying heavy objects (up to 50 pounds), and working in temperature-controlled environments.
- Willingness to adhere to safety protocols and regulations to prevent workplace injuries and ensure a secure environment for all team members.
Join our team at Chick-fil-A and be a part of our commitment to delivering a best-in-class customer experience in Phoenix, Arizona! Apply today and help us create moments of joy and connection for every guest we serve.