Barista Job Description:

Customer service is at the forefront of this position. While making great coffee beverages is a key component to the role, it all begins and ends with guest interaction. As a Barista at Gaucho, you are an ambassador to the brand and a fundamental pillar of the brand is maintaining an excellent guest experience.

Main Responsibilities of a Barista:

• Greeting guests upon arrival and welcoming them
• Listening to questions and assisting guests
• Fulfilling take-out and dine in orders
• Distributing pick-up orders appropriately
• Monitoring and answering incoming phone calls
• Expressing gratitude for guests' visit and patronage

Responsibilities of a Barista:

• Open/Close Marketplace area & station
• Maintain clean, organized and well stocked station
• Tune and detail equipment as required
• Place guest orders and prepare them
• Handle guest transaction through the POS
• Develop creative, new drink options for the menu
• Notify supervisors of issues or concerns

Barista Job Requirements:

• At least 3 years of experience & training as a barista.
• Experience with La Marzocco espresso machine
• Excellent interpersonal and social skills (forward facing guests)
• Organization & time management a must
• ServeSafe certification a plus
• Diligent self-starter with great communication skills
• Genuine passion for the hospitality industry