Chick-fil-A Roseville - Team Leader
Are you passionate about serving others and leading by example? Do you thrive in a positive, people-focused environment where teamwork is key?
Join Chick-fil-A as a Team Leader and be part of a loving and enthusiastic team that values excellence and creating remarkable memories. As a Team Leader, you will have the opportunity to develop your leadership skills, work with a highly skilled team, and positively influence others in a fun work environment.
Our Vision: To create remarkable memories by being the BEST company in the Roseville community.
Our Mission: Our Best is the Standard - Striving to be the BEST version of ourselves to create an excellent experience.
Our Core Values - B.E.S.T:
- Be Fun: Have a good time and make memories.
- Exercise Hard Work: Do the common things uncommonly well.
- Strive for Excellence: Work together as a team in a clean and fun environment to provide exceptional service.
- Take Ownership: Be faithful stewards of all that is entrusted to us.
Position Type:
- FoH and BoH
- AM and PM
- Full-time and Part-time
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
Team Leader Responsibilities:
- Readies a daily shift management plan to win the shift by ensuring guest experience and throughput
- Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
- Offer immediate and respectful response to Guest's needs
- Assist in training of new hires, set the tone for a shift, and act as a role model for our team
- Be a friendly, encouraging team player
- Open and/or close, lead shifts, key holder
- Count drawers and finalize day
- Excellent communication skills, both written and spoken
- Ensure FoH and/or BoH systems are executed and completed
Qualifications and Requirements:
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Reliable transportation
- Ability to work in a fast-paced environment
- Strong people skills with a desire to serve Team Members
- Strong commitment to superior customer service
- Ability to manage Team Member behavioral and performance issues
- Ability to work in a team environment with shared ownership and responsibility
- Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
Location: Chick-fil-A Roseville - 32061 Gratiot Avenue, Roseville, MI 48066
Join Chick-fil-A today and be part of a dynamic and motivated team where you can grow and make a difference!