The Porch - Restaurant Floor Manager
Are you looking to join an AMAZING team, work a 35-40 HOUR work week, get FREE health insurance, and have TWO CONSECUTIVE days off? We are looking for highly skilled and motivated server or manager for an immediate opportunity to join a dynamic team managing our FOH team and guest services. The Porch has a passion for delivering delicious food and providing exceptional service. If your answer is yes, then we have the perfect job for you! MUST HAVE RESTAURANT EXPERIENCE TO APPLY.
The Porch is a fun neighborhood joint with three current locations in Phoenix/Arcadia, Tempe, and Downtown Gilbert. We are known for our delicious food, creative cocktails, weekend party brunch, late night fun, spectacular sports viewing, and yard games. We are currently seeking a talented and enthusiastic Front of the House Manager to join our team.
Job Summary:
As the Restaurant Floor Manager, you will play a key role in ensuring the overall FOH team oversight, quality of food and drink, guest service, and operational standards during your 6-8 hour shift. You will also be responsible for managing and training servers, bussers, and hosts, as well as assisting in hiring new team members.
Primary Duties and Responsibilities:
- Manage areas of responsibility to achieve high-quality outcomes based on guest comments and social media reviews.
- Assist in creating fun social media posts
- Ensure all food and drink products meet high-quality standards and are prepared and served according to set standards.
- Maintain service, quality, appearance, and cleanliness of the restaurant.
- Continually develop staff members and provide training opportunities.
- Participate in employment and termination decisions.
- Attend weekly manager meetings.
- Positively impact team member morale.
- Administer prompt and fair corrective action for policy violations.
- Engage with guests regularly and professionally.
- Lead by example in providing quick and friendly customer service.
- Demonstrate commitment, respect, compassion, dedication, teamwork, and quality.
- Communicate effectively and professionally with team members.
- Identify and address training needs to improve team member performance.
- Oversee music, lighting, entertainment, and games to enhance the guest experience.
Why Join Our Team?
- Competitive pay
- 35-40 hour work week
- 2 consecutive days off if preferred
- 100% paid health benefits
- Flexible schedule
- Paid time off
- Referral program
- Employee discount
- Free manager shift meal
- Paid training
If you are a talented and motivated individual with a passion for the food and beverage industry, then we want to hear from you! Apply now and be a part of our fun and loving team at The Porch.