Chick-fil-A Ormond Towne Square: Catering Coordinator

Are you enthusiastic about leading and growing in a positive work environment? Do you enjoy building relationships and ensuring excellence in every task?

Join Chick-fil-A as a Catering Coordinator and embark on a journey of developing our catering business, fostering community connections, and delivering exceptional service.

Responsibilities

• Build the Brand: Develop and execute a catering strategy to attract new clients and increase repeat business.
• Protect the Brand: Adhere to Chick-fil-A Brand Guardrails and ensure all catering orders meet the company's high standards.
• Client Relationships: Track catering client feedback and maintain relationships to increase satisfaction and loyalty.
• Logistics & Coordination: Communicate daily catering orders with the kitchen and front-of-house teams. Ensure orders are set up and delivered to client locations per Chick-fil-A guidelines.
• Maintain Cleanliness: Keep catering equipment, tables, vehicles, and the catering area clean and organized. Perform regular preventative maintenance.
• Train and Coach: Lead and train the team on catering services, ensuring a high standard of service is maintained across all shifts.
• Follow-Up: Ensure every client receives a follow-up call to thank them for their business and encourage repeat orders.

Qualifications and Requirements

• Must have a personal vehicle available for work-related duties.
• Must pass a driving background check in accordance with Chick-fil-A guidelines.
• Demonstrates responsibility, accountability, professionalism, and strong organizational skills.
• Strong interpersonal skills with the ability to build and maintain customer relationships.
• Proactive in seeking out new business opportunities in the community.
• Comfortable working independently and collaborating with both the Marketing Director and Operator.
• Ability to multitask efficiently while maintaining high standards of service.
• Be willing and able to work a flexible schedule.
• Ability to lift and carry up to 50 lbs regularly.
• Ability to stand and work for extended periods of time.

Why Join Our Team?

At Chick-fil-A, we’re more than just a restaurant; we’re a community committed to making a positive impact both inside and outside the workplace. As a Catering Coordinator, you’ll be a key player in expanding our catering business, fostering lasting relationships, and delivering top-tier service to our valued guests. If you’re a motivated, organized, and customer-focused individual who thrives in a dynamic environment, this is the perfect opportunity for you to grow, lead, and make a meaningful difference.

Are you ready to join us in making every event special and every guest feel valued? Apply today and start your journey with Chick-fil-A Ormond Towne Square!