A Shift Lead is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Shift Leads are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Shift Lead’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Shift Leads lead by example and set the tone that others will follow. As an organization, we are committed to growing and developing our team by empowering our leaders to grow themselves and those they lead!

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities & Tuition free education
• Competitive pay
• 401K & 401K Matching Opportunities*
• Health, vision, & dental insurance*

Shift Lead Responsibilities:

• Lean all aspects of Chick-fil-A food preparation & maintain our culture and standards for food safety
• Plan & lead shifts and hold team accountable for food safety & quality standards
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Pace the team to high levels of performance by understanding the importance of speed of service, accuracy and resolution of bottlenecks in kitchen work flow
• Ensure the restaurant and food prep areas are properly cleaned, organized and safety standards are consistently upheld
• Maintain a cooperative working relationship with leadership and team members
• Exhibit a passion for excellence & growth
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• At least 16 years of age upon hire date
• Ability to work well under pressure in a fast-paced environment
• Ability to respond to changes and edits to orders quickly & efficiently
• Mobility to perform kitchen tasks & ability to lift 35+ pounds
• Ability to operate kitchen equipment
• Ability to manage Team Member behavioral and performance issues
• Respectful to other team members, guests, and all restaurant leadership
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies. *Eligibility for Benefits is contingent upon meeting certain requirements.