We are SO glad you are here! We serve food that feels like home, deliver service that welcomes all, and provide belonging to the people who dedicate their lives to making the business turn. At Biscuit Love, we truly want the employment experience to reach beyond the traditional. Our hope is to offer the resources to empower you to curate employment that not only finances the life you want but also fulfills it. At the bottom line, we are a family business serving Breakfast for Good® to and WITH a community we care about.
The Biscuit Love Kitchen Manager position sits at the core of the store's culinary operations. This role includes working hand in hand with the Culinary Director and other executive team members to roll out new menu items and training, working with active staff members on upholding standards and techniques, executing orders to standard, and taking inventory weekly. All managers at Biscuit Love are expected to be hands-on leaders, who collaborate with their management teams to offer industry-leading employment and guest experience.
If you really want to impress us, head over to our website and read our 2025 vision.
When You Would Work::
- Daytime hours: the restaurant is open 7am-3pm daily so shifts could start as early as 4am or end as late as 5pm
- Expected weekly hours: 55-60
- Flexibility to move between stores, for training and operational gaps preferred.
Compensation + Benefits:
- Base Salary range $50,000-60,000 annually
- Managers have access to health care benefits on day one
- Bi-Annual Bonus Structure
- 20 days PTO accrued annually
- Learn from and be part of a rapidly growing small business
- Access to staff care professional and resources such as counseling, financial aid, etc.
- Open book training on small business acumen
- KILLER hours - with most management shifts ending around 4:30pm
Position Responsibility::
- Provide stellar customer service - the Biscuit Love experience - to each employee and guest
- Uphold our standards of excellence and hospitality in a high-volume, fast-paced environment
- Lead your team, using accountability and good judgment
- Support your team, both Front of House and Back of House
- Be dedicated to and an active participant in your growth
- Being a solution focused member of the team, utilizing problem solving and critical thinking
- Active participation in the training of new team members
- Assist in the management of all daily operations
- Execute scheduling, ordering, inventory and other administrative tasks
- Simplify and improve processes as needed
Characteristics of a Successful Biscuit Love Manager::
Kitchen Manager Applicants should feel comfortable with and be actively ready to equip, develop, and care for their frontline team members. This is by far and away the most important part of the role. Applicants must have significant experience in a similar role (2 years +). A high school diploma, GED is not required. Please see below for characteristics of managers that have been successful in the past:
- High energy!
- Capable of lifting 55-pound objects
- Able to work on their feet for long periods of time
- Hard-working, driven and determined
- Excellent communicator
- Personable and hospitable
- Able to work under pressure
- Team-focused
- Lifelong learner
- Experience in high-volume, fast casual kitchens ++