Primary Role:
Team Members are responsible for delivering exceptional customer experience and quality products. A Team Member functions primarily as the main connection between Jamba Juice and the customer.
Essential Functions:
- Deliver the ultimate customer service experience and impressions of the Jamba brand.
- Clearly and concisely communicates product knowledge and information to all customers .
- Responsible for customer product and service standards.
- Fosters a positive, teamwork-oriented environment.
- Communicates clearly, concisely and accurately in order to ensure effective shift operations.
- Follow all company operations policies and procedures.
- Execute Jamba Juice's customer servcie standards: Greet and thank every customer with eye contact and a smile, recommend appropriate product to meet customer's needs, and Enhance customer experience through engagement and sampling
- Respond to directions in an accurate and timely manner
- Adhere to all Jamba food, safety and security guidelines while respecting company equipment
- Operates cash register and handles cash transactions while adhering to Jamba Juice cash handling policies.