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General Manager

Full-time

We are seeking positive and outgoing General Managers to manage the overall operations of a store, including team member development, sales performance, customer service, community involvement and execution of brand excellence. As part of our Whirl’d class team at Jamba, you will create and sustain a highly productive store environment by leading a team that delivers Whirl’d Class Service and Results. Come join the Jamba team, we offer a great culture and environment that is truly welcoming!


General Manager Qualifications:

As a General Manager with Jamba, you must possess excellent written, verbal and hands-on employee management skills. Our ideal General Manager is an enthusiastic Jamba health and wellness brand ambassador with a vested interest in the community, a commitment to personal development, and an interest in learning about business operations. You must be able to influence the direction of your store and area stores, initiate community outreach through marketing and special events and drive superb customer satisfaction metrics.


ADDITIONAL REQUIREMENTS

  • 21 years of age or older.
  • High school degree or equivalent required; Bachelor’s degree or equivalent certification in restaurant management or hospitality preferred.
  • Restaurant management, food service, outside sales and/or outdoor recreation retail experience preferred
  • Minimum 1 year management experience, including Profit and Loss management.
  • Availability to work 40 hours per week including evenings and weekends.
  • Ability to drive and manage workplace change.
  • Strong Profit and Loss management abilities.
  • Computer literate and web-savvy.
  • Proficiency with Microsoft Office Suite and POS software.
  • ServSafe certified, a plus.
  • Must possess a valid driver’s license.
  • Must be eligible to work in The United States.
  • Must agree to a background check.




General Manager Responsibilities:

As a General Manager with Jamba, you will manage Profit and Loss, store-level sales and drive financial results, maintain operational excellence and demonstrate exceptional leadership behavior. You will also create a store plan to execute regional and company initiatives and follow-up consistently to ensure that your store is on track to achieve great results.


ADDITIONAL RESPONSIBILITIES

  • Utilizing financial tools and analyzing financial reports to identify and address trends and issues in store performance.
  • Ensuring that all productivity numbers, sales and budgets are met.
  • Reviewing business practices, determining the needs of customers and team members and identifying performance opportunities to create strategies that improve overall business performance.
  • Training, coaching, counseling and disciplining team members and shift managers.
  • Leading your team in the execution of Jamba standards to create excellent customer experiences.
  • Recognizing outstanding work performance while providing necessary constructive feedback.
  • Maintaining up-to-date knowledge of the store trade area and the surrounding community. 
  • Developing and maintaining positive relations with the surrounding community through effective marketing and sponsorship.
  • Adhering to all company food safety, cash handling and operational policies and procedures and ensuring that all team members are in compliance as well.


Benefits:

We are proud to offer multiple employee benefits to our General Managers:

  • Health Benefits - We offer medical, dental, and vision to all full-time employees.
  • Vacation - We offer paid vacation time
  • Paid Holidays - We offer paid holidays each year.
  • Bonus - We offer a performance-based bonus program.
  • Flexible Schedules - We are flexible with GM schedules 


Physical Demands:

You will regularly be required to talk, hear, and stand. You will be required to reach, bend, stoop, scoop, pour, carry, push, and lift objects up to 40lbs. There is substantial repetitive motion of the wrists, hands, and fingers. Must be able to maneuver in walk-in coolers and freezers. 

Also, you must be comfortable with contact/immersion of hands in water and sanitation solutions; and contact with produce items, dairy products, and frequent allergen-related items such as nuts, citrus, peanut butter, cinnamon, etc.


Jamba is an equal opportunity employer of all qualified individuals.


We are committed to creating a diverse and welcoming workplace that includes team members with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans are encouraged to apply.


Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.


Jamba - Crystal Lake

6000 Northwest Hwy, Crystal Lake, IL, 60014
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