Required Knowledge, Skills and Abilities

• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build and maintain relationships
• Ability to lift up to 50 lbs.
• Ability to walk, bend, and stand for extended periods.
• Must be able to multitask
• Retail, hospitality, and/or customer service experience preferred

Duties & Responsibilities

• Provide quick, friendly and excellent customer service to ensure all guests have a memorable and pleasant dining
• experience at Common Bond
• Prepare and serve beverages according to customer request/needs
• Engage with and understand our guests, including discovering and responding to guests needs through effective and
• clear communication
• Maintains sanitation and orderliness of all equipment, supplies and utensils
• Prepare bar and lounge for morning, afternoon and evening service
• Help clean customer area – including wiping bar counter, mopping, etc.
• Provides quality beverages and food products to all guest by adhering to recipe and presentation standards
• Requires the ability to learn and maintain knowledge of Common Bond’s products and procedures
• Follows health, safety and sanitation guidelines for all Common Bond products
• Describe promotions and new product to customers
• Ensure customer service stations are well stocked
• Running food and drinks to customers in a timely fashion
• Notifying a direct supervisor if a customer has a complaint
• Rolling silverware
• Inform management of any foreseeable shortages before items run out
• Maintain clean restrooms, check every half hour
• Keep doors and windows clean and free of handprints
• Rotating stock using the FIFO method
• Maintain good attendance and punctuality
• Available to work flexible hours that may include mornings, evenings, weekends, nights and/or holidays
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling
• and store safety and security
• Prepare and package food and beverages to our high-quality standard recipes including recipe changes such as
• temperature, quantity of ingredients or substituted ingredients
• Available to perform many different tasks within the store during each shift
• There may be additional duties, responsibilities and qualifications for this job

Common Bond is an equal opportunity employer of all qualified individuals. We are committed to creating a diverse and inclusive workplace that all qualified candidates. We believe that enables us to retain the top talent while serving our customers.

Reports to: General Manager

FLSA Status: Hourly/Non-Exempt