Kitchen Manager

Full-time

$52000 - 56000 per year

Job description

The Kitchen Manager is fully responsible for operational excellence in the kitchen, inventory, food safety, and ensuring guests leave with a product that provides 100% customer satisfaction in a timely manner. The Kitchen Manager is responsible for getting the restaurant to perform at a level that is consistent with the Top 20% of Chick-fil-A restaurants across the nation and provides 100% guest satisfaction. The position reports to the Directors of Chick-fil-A Altoona and the candidate must desire to work as part of a leadership team.

TOP 2 GOALS:

1) Deliver and exceptional quality product in a fast and accurate manner

2) Set the gold standard for food safety by a dedication and focus on quality, cleanliness, and producing elite food safety and quality scores on store audits

OTHER RESPONSIBILITIES:

Work alongside Owner/Operator, Directors, Management, and Leads to pursue excellence in all areas including personal growth with the resources that are made available
Oversee all personnel, processes, and communication of the restaurant
Oversee that all brand standards are being met including food safety and other policies that are outlined in the Chick-fil-A Altoona Handbook
Manage labor and food cost gaps to the appropriate goals set forth
Oversee that all safety and security procedures are being followed correctly
Safeguard equipment by overseeing the appropriate usage of equipment in the store and protecting it from any misuse and/or abuse
Maintain, assess, and ensure the cleanliness of store at all times to satisfy food safety requirements and to create a remarkable guest experience
Document all call-offs, disciplinary issues, vendor visits, etc., immediately as they occur
Achieve ServSafe certification
Oversee and ensure the utilization of all resources including Checklists, Jolt, the LEAN system, Google Workspace, etc.
Manage and oversee the “Waste Tracking” and “Chicken Tracking” system
Implement systems so waste does not exceed .5 % per month
Oversee set-up sheets, standard operating procedures and ensure that the critical positions
Understand and enforce the federal and local health code regulations
Ensure that employees are completing the SAFE Daily Critical and ERQA and utilize the findings to educate employees on necessary improvements.
Enforce and ensure that all team members are following LEAN at all times to minimize waste and improve food quality
Ensure that the kitchen is always cleaned and organized with a special emphasis on areas that have potential to be cross contaminated
Ensure that food safety audit scores are >90% and that there are not any high priority issues
Set forth goals for the leadership team and for the team members to increase productivity
Assist with scheduling when requested to ensure that a two-week schedule is set for all employees using HotSchedules
Oversee the Quality and Food Safety Lead to ensure that there is 100 % dedication to food safety
Set challenging goals that motivate and develop the team towards increased performance of the outlined performance metrics
Empower and develop high performing leaders that contribute to operational excellence in the “Make it Happen” half
Mentor Trainers and Team Leads to develop their abilities
Observe and certify employees to ensure that they are properly trained
Responsible for ensuring that truck orders are completed on time, accurate, checked-in appropriately, and discrepancies are documented correctly in the Inform system
Oversee the organization of all inventory in the store to ensure operational efficiency
Perform weekly and monthly inventory counts when appropriate

PREFERRED QUALIFICATIONS:

Must be 18 years of age with culinary experience
Must be ServSafe certified or willing to pursue certification
Looking for an individual who is benevolent, exceptional, accountable, achievement-oriented, curious, and engrossed
Must be able to delegate work expectations and provide feedback to employees
Must be a servant leader will to serve the organization and guests first and foremost
Looking for an individual that is competitive, honest, humble, a strong decision maker, and cares about professional growth
Experience is not necessary but our current employees have had success working previously in other fast-paced environments such as Taco Bell, Sheetz, Panda Express, Tractor Supply, Hobby Lobby, Giant Eagle, Target, Starbucks, and Rutter's

Chick-fil-A - Chick-fil-A Altoona

106 Sierra Dr, Altoona, PA, 16601

Apply

This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.