Position Description
Position Title: Catering Team Member
Reports to: Catering Team Lead
Department: Outside Sales
Position Summary
The Catering Team Member will work closely with the Catering Team Lead assisting with both pickup and delivery orders to ensure timely and accurate deliveries. Catering Team Member will maintain the high-quality standards Chick-fil-A St. Joseph is known for. The Catering Team Member will work in partnership with Back of House (Kitchen) to ensure production meets the demands of the business at all times, meets quality requirements, and prioritizes Food Safety.
Key Expectations
- Excellent driving record with valid driver's license (Must be 18).
- Ensure order accuracy, on-time deliveries, and payment methods.
- Being teachable and accountable to feedback and coaching from Catering Team Lead, Directors, Executive Directors, and Owner/Operator.
- Following up with guests for feedback and to inquire about their recent experience.
- Provide unforgettable hospitality within and beyond our restaurant.
- Being faithful to the execution of tasks assigned by Catering Team Lead.
- Have open availability to complete responsibilities and work when needed.
- Knowledgeable about Front and Back of House or Back of House operations to fill in where needed during slow catering times.
Skill Requirements
- Attention to Detail
- Exceptional Customer Service
- Excellent Organization Skills
- Works with a sense of Urgency
- Skilled communicator across many levels
- Ability to multitask, and make decisions quickly
- Adaptive to change
- Problem solving
- Positive Personality
Join Chick-fil-A, where working is more than just a job. Our locally owned and operated restaurants are all about investing in the future of our Team Members and giving back to the community.
Job Perks:
- Flexible schedule
- Health, dental, and vision insurance
- 401k matching
- Referral program
- Employee discount
- Paid training
- Mileage reimbursement
Location: Chick-fil-A St Joseph FSU
