The Game Host provides warm, friendly, and immediate greetings to guests. Seats, and presents clean menus to guests in a friendly, professional, and quick manner. Provides assistance to set up assigned game (baseball, golf, axe throwing or darts).

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Minimum Requirements:

• Excellent communication skills (verbally interacts with management, team members and guests)
• Must visually scan restaurant for clean, unoccupied tables
• Strong organizational skills and ability to multi-task
• Knowledge of workplace safety procedures
• Knowledge of golf, baseball, axe throwing or darts helpful

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is continuously standing during the entire shift. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to walk; sit; stoop; bend; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. While performing the duties of this position, the employee is frequently required to wash hands and answer phones. The employee will occasionally encounter hazards, including slipping and tripping. The noise level in the work environment is usually moderate to high.

Responsibilities:

• Assisting and serving up to twenty-five guests, as determined by management
• Greeting and seating guests, presenting menus to guests, informing them of special menu items
• Set up desired game, registering guests when needed
• Providing friendly, gracious, motivated, detail oriented, and responsive service to create a memorable experience for the guests
• Carefully watching tables and filling water glasses and other drinks as appropriate clearing empties and trash as needed
• Trouble shooting and fixing minor errors with the game, getting tech and/or manager for assistance for all other errors
• Entering and completing guests’ orders on POS system; accepting different types of payment and making change
• Maintaining complete knowledge of food and drink menu
• Maintaining knowledge of activities and troubleshooting minor errors
• Maintaining specific side-work and ensuring total cleanliness and smooth operation of the center
• Checking identification of guests to ensure they are of legal age to consume alcoholic beverages; refusing to serve alcoholic beverages in a polite manner to guests who are not of legal age
• Observing guests’ behavior once they have consumed alcoholic beverages, counting number of drinks served and controlling consumption, and offering transportation if you feel they should not drive; asking a manager for help with disorderly guests as needed
• Reporting to work in a neat and clean uniform; maintaining well-groomed hair and personal hygiene as established by company dress code
• Maintaining restrooms throughout shift
• Performing other duties as assigned