Servers sell and serve food and drinks in a professional manner to enhance the guest experience in dining, bar area, golf, batting cages, axe throw and darts.
Minimum Requirements:
- Ability to pass Responsible Service of Alcohol Test with a score of 90% or better
- State alcohol server license and food handler’s card required
- Basic mathematical skills, ability to make change
- Basic reading and writing skills
- Basic computer skills
- Excellent communication skills
- Multi-task oriented
- Knowledge of workplace safety procedures
- Must be able to suggestively sell food and beverage items
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is standing the entire shift. The employee frequently reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls in repetitive motions. The employee is frequently required to walk; sit; and reach with hands and arms. The employee occasionally lifts and carries tubs and cases weighing up to 25 pounds. The employee must frequently communicate with expediters and servers and read orders on tickets. The employee is occasionally exposed to hazards including, but not limited to cuts from knives, slipping, tripping, falls and burns; frequent exposure to smoke, steam, high temperatures, humidity, extreme cold; frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands.
Responsibilities:
- Serving up to 25 guests, as determined by management
- Interacting with guests in a friendly and fast manner; ensuring guests’ complete satisfaction and exceeding their expectations
- Providing friendly, gracious, motivated, detail oriented, and responsive service to create a memorable dining experience for guests
- Carefully watching tables and filling water glasses and other drinks as appropriate
- Maintaining complete knowledge of Restaurant’s food and beverage preparation
- Selling alcohol and food items
- Entering and completing customers’ orders on computer system; accepting different types of payment and making change
- Maintaining specific side-work and ensuring the total cleanliness and smooth operation of the restaurant
- Clearing and resetting tables
- Checking identification of guests to ensure they are of legal age to consume alcoholic beverages; refusing to serve beverages in a polite manner to guests who are not of legal age
- Observing guests’ behavior once they have consumed alcoholic beverages, counting number of drinks served, and offering transportation if you feel they should not drive; asking a manager for help with disorderly customers as needed
- Reporting to work in a neat and clean uniform; maintaining well-groomed hair and personal hygiene as established by company policy
- Performing other duties as directed