Manager Kitchen/Back of House

Chick-fil-A at Shepherdstown Crossing

219 Gettysburg Pike

Mechanicsburg, PA 17055

Job Description:

Chick-fil-A at Shepherdstown Crossing is seeking a highly motivated individual to fill the Back of House (BOH)/Kitchen Manager position.  This person must be caring, friendly, have a genuine heart to serve others, be highly organized, and have the ability to multitask and work efficiently. The BOH Manager reports directly to the BOH Director and/or the Owner/Operator and will be a part of the leadership team.  This “hands-on” management opportunity is designed to give you a career in the most highly esteemed restaurant chain in the nation. 

The BOH Manager is responsible for overseeing all operational activities associated with the kitchen areas of the restaurant. The BOH Manager executes daily excellence across a full spectrum of activities at both the strategic and operational levels. The BOH Manager sets the standard for “Operational Excellence” in the kitchen and leads by example while mentoring and developing of BOH Team Members. 

Qualifications:

• Ability to troubleshoot, problem solve, and make quick decisions on a daily basis
• Has a heart for coaching, developing, and serving others
• Experience leading teams and producing positive results
• Ability to work in a fast-pace, high volume environment
• Excellent verbal and written communication skills
• Customer service oriented
• Proven leadership skills
• Desire to grow and be developed as an individual and as a leader
• Ability to lift up to 50 lbs. and work on feet for at least 9 hours
• Ability to speak/understand
• An ability to meet the demands of a busy, fast-paced, complex business
• The ability to open and/or close the restaurant and availability to work Saturdays

Responsibilities:

• As a member of the Leadership Team, the BOH Manager will work directly with the local Owner Operator and rest of the leadership team to deliver high quality food for our guests
• Maintain a work environment that ensures and promotes food safety & team safety.
• Ensure food quality is maintained to Chick-fil-A’s standard
• Engage with Team Members and guests to create remarkable experiences and a welcoming environment.
• Responsible for weekly scheduling of 30+ BOH team members
• Responsible for placing all product orders and maintaining inventory
• Assist in the hiring, training and development of BOH team members and leaders to Chick-fil-A standards
• Ensure all necessary preventative maintenance and cleaning are completed as scheduled
• Increase overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals
• Responsible for food preparation
• Responsible for truck ordering and Inventory
• Manage food cost and profitability
• Responsible for managing and scheduling 30+ BOH Team Members
• Preparing fresh and great tasting food in a timely manner
• Be able to perform and train on every operational job in the BOH/kitchen.
• Among other responsibilities that may be assigned, the BOH Director is required to work “hands on” in the kitchen as needed.

Pay Type: Hourly. Commensurate with experience and work availability

Position Type: Full-Time

Benefits:

• Competitive pay
• Health Insurance with Employer Contribution
• Paid Time Off (PTO)
• Optional Retirement Plan
• Meal Allowance
• Employee Discount
• Sundays Off
• Paid leadership training and development opportunities
• Positive Team Member-focused work environment
• College scholarship opportunities

Education/Experience:

• Must have a strong understanding of kitchen operations
• 1+ years of experience in a kitchen/culinary leadership role, preferably in a fast food or quick service restaurant
• ServSafe Certification (preferred but not required)

Thank you for your interest in employment at Chick-fil-A at Shepherdstown Crossing!