Chick-fil-A Team Member (Full-time) - All Shifts (Front of House and Back of House)

Chick-fil-A at Shepherdstown Crossing

219 Gettysburg Pike

Mechanicsburg, PA 17055

Who We Are:

Everyone's job at Chick-fil-A is to serve. No matter our title or job description, our reason for coming to work is to generously share our time

and talents. Whether it's treating customers like friends, or serving our communities like neighbors, we believe kindness is a higher calling.

The Secret Ingredient is You:

Customers love Chick-fil-A® because of the Team Members who serve them.  Team Members are encouraged to do the little things every day to make a difference for someone else: as simple as a smile or as inspired as running after a customer because they forgot a straw for their milkshake.  And the cherry on top?  A career at a Chick-fil-A Restaurant can have a wide range of benefits, including competitive pay, personal and professional growth opportunities, as well as the flexibility to thrive in and outside of work.

What Does a Chick-fil-A Team Member Do?

A Chick-fil-A team member performs guest service and food preparation duties. Guest service job duties include greeting customers, taking customer orders, and completing transactions on the cash register. Food preparation duties consist of cooking food and assembling sandwiches.

Additional Tasks and Duties

Additional team member duties include operating the drive-thru window, unloading deliveries, and maintaining a clean store environment. Chick-fil-A team members must also adhere to all safety policies and health regulations. Ideal Chick-fil-A team members possess positivity and diligence.

Other Benefits and Perks

Additional Chick-fil-A job perks may include restaurant discounts, scholarship opportunities, and more! All team members may take advantage of flexible scheduling, paid training, career advancement opportunities, a positive work environment, and Sundays off.

Job Description:

Chick-fil-A at Shepherdstown Crossing is seeking both full-time and part-time Team Members for either Front of House (FOH) or Back of House (BOH)/Kitchen positions. 

Our Team Members must be caring, friendly, and have a genuine heart to serve others. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. As a Team Member, you may be placed in our Front of House, focusing on guest experience, order accuracy and efficiency, and the cleanliness of our restaurant. Or you may be placed in a Back of House/Kitchen position which would entail working in the kitchen, prepping and cooking food to ensure quality and accuracy of orders. Attention to detail and warm hospitality make a difference in all areas of our restaurant.

In your role, you are encouraged to bring your positive contagious energy to work every day as you learn, grow and perform your job to your highest ability.

Position Type:

• Full-time

Team Member Responsibilities:

• Participate in day-to-day operations and activities
• Provide excellent Customer Service throughout your entire shift
• Work Quickly and Efficiently
• Be a friendly, encouraging team player with a positive attitude
• Follow Food Safety and Cleanliness Guidelines

Qualifications and Requirements:

• Genuinely friendly and caring
• Create and Maintain Eye Contact with Guests
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve others
• Strong commitment to superior customer service
• Ability to work in a team environment with shared ownership and responsibility
• Ability to do rigorous work, including standing up for 5-8 hours
• Ability to work in extreme weather conditions
• Some heavy lifting is required up to 40 pounds

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Pay Type: Hourly.

Benefits:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning new skills and professional development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay
• Meal Credits and Employee Discount
• Leadership Opportunities and Leadership Development Opportunities
• Retirement investing for those who qualify
• Health Insurance available for those who qualify
• College scholarship opportunities for those who qualify

Education/Experience:

• Prior restaurant experience is a plus but not required

Thank you for your interest in employment at Chick-fil-A at Shepherdstown Crossing!