About Us

Trace Minerals is a fast-growing, innovative vitamin/mineral supplement company dedicated to renewing health and the body. We have been in business for over 50 years selling premium quality supplements to companies across the USA and around the

world. We want you to be part of our team. We foster a fun and exciting working environment, but most importantly, we respect you as an individual and as an employee. When you work at Trace Minerals, you’re part of our family and we treat you that way.

Responsibilities:

• Ensure delivery of excellent customer service through timely and accurate processing of orders and communication with other departments to resolve inquiries.
• Support the sales team in a variety of administrative tasks as required.
• Provide and assist customers with general information, pricing of products and materials.
• Follow up with customers regarding current open orders, items placed in will-call and status of back ordered products.
• Other duties assigned.

Qualifications:

• 1 year of customer service experience required.
• Effective and articulate written and verbal communication skills.
• Must possess a pleasant, patient, and friendly attitude, able to handle all situations professionally.
• Ability to learn about product knowledge and adapt to changes as they occur.
• General computer skills and experience working with Microsoft Office Suite.
• Be able to multi-task and thrive in a fast paced environment.
• Positive and upbeat phone and voice etiquette with clear communication.
• Bilingual preferred.

Benefits:

• Medical, Dental and Vision Insurance.
• 401 (k) plan with employer match.
• Paid time off and paid holidays
• Product stipend.
• Company paid life insurance.
• Maternity and Paternity leave.