Job
Description - Receiving Clerk Position Summary:
The primary responsibilities of the Receiving Clerk position are to assist with all deliveries and transfers coming in and out of the store, and/or help with sales duties on the sales floor.
Major Responsibilities
The major sales responsibilities for this position include:
• Unload and load trucks in safe manner
• Receive and sort Ace order using the Ace sort process
• Operate a dolly and/or pallet jack safely and efficiently
• Separate Special Orders from delivery and process according to store policy
• Assists in resolving PO and vendor quantity issues
• Tag all required items with security tags (if applicable)
• Establish and maintain strict organization standards in the backroom
• Ensure all inbound merchandise is checked in per store procedures
• Maintain organized and accurate files for all paperwork related to the backroom
• Oversee the proper procedures for all inter-store transfers
• Process all damage claims according to store policy and maintain related paperwork
• Follow up on all damage claims and returns to the Retail Support Center in a timely manner
• Answer customer service phone calls
• Maintain all backroom tools and supplies as necessary
Minimum Requirements
The minimum requirements of this position include the following:
• Education/Training: High School degree or G.E.D equivalent, some college preferred.
• Experience: Hardware or receiving experience a plus - possess a vast product knowledge of consumable products along with a willingness to learn.
• Skills/Knowledge: Knowledge of retail computer systems, electronic cash registers, MS Word, and Excel a plus
• Strong organizational skills
• Knowledgeable of store policies and procedures
• Ability to communicate, relate well, and direct the work of others
• Ability to solve problems, work independently, and check accuracy
• Excellent communication skills, high attention to detail, and ability to multi-task
• Ability and willingness to work flexible hours including evenings weekends and holidays to meet the needs of the business
Physical Requirements
The minimum physical requirements of the position include:
• Move and handle boxes of merchandise and fixtures occasionally throughout the store, which entails lifting, climbing ladders and performs all functions as set forth by management.
• Ability to perform prolonged standing (up to 11-12 hours a day), walking, reaching, stooping, bending, kneeling, pulling, lifting and carrying up to 40 lbs. with or without assistance.
Job responsibilities may change based on the needs of the business.