We are seeking full-time Patient Intake Coordinator. No prior experience is required as we have a formal on-boarding/training program as well as weekly office meetings (breakfast provided!).
We offer competitive base compensation, paid holidays, paid vacations, matched 401K retirement plan, funded group medical insurance, dental insurance, vision insurance, monthly bonus, quarterly bonuses, spiffs/commissions, and employee family discounts. There is also plenty of opportunity to grow within the company.
Main Responsibilities of a Patient Intake Coordinator
- Greeting patient
- Checking-in patients
- Scanning Insurance Cards
- Verifying Insurance Coverage
- Answering Telephones
- Forwarding/Routing Phone Calls
- Scheduling Appointments
- Checking E-mail
- Sending Mail
- Selling Contact Lenses
- Dispensing Glasses and Contact Lenses to Patients
- Copying, faxing and performing other administrative tasks
- Handling a variety of administrative support tasks
- Providing outstanding customer service
- Keeping the reception desk and area clean and well-organized
Characteristics of a Patient Intake Coordinator
- Self-Starter
- Adaptable
- Able to multitask
- Excellent written and verbal communication skills
- Detail oriented
- Organized
- Professional
- Friendly
- Provide an excellent customer experience
- Computer Skills
- Good time-management skills
- Professional and friendly disposition
- Ability to work in a team
- Willingness to assist colleagues with administrative tasks
- Experience as a receptionist is a plus