Chick-fil-A Bixby

Shift Manager, Full-Time 

Salary

$18-20 / hour

Description Shift Leader Job Description

Role Summary:

The Shift leader is responsible for proper execution of all operations. The SL has a strong shift awareness and ability to make sound adjustments to ensure Team Members are providing genuine hospitality, great tasting food, fast and accurate service, all in a clean and safe environment. 

Job Description:

·         Ensures overall satisfaction, order accuracy, speed of service, cleanliness, productivity, and quality of product are kept in accordance with organization goals 

·         Monitors daily responsibilities to appropriate team members and follows up to ensure tasks are completed

·         Holds team members accountable to all Chick-Fil-A standards, policies and procedures; ensures fair disciplinary action

·         Verifies safety protocols are followed when closing the restaurant

·         Learn to create Shift Set-Ups by positioning Team Members according to their strengths and abilities. Demonstrate a flexible mindset when changes need to be made. Take Team Member requests into consideration and respond appropriately and fairly.

·         Oversee the maintained success of Front Counter and Drive-Thru Operations throughout the day.

·         Ensure Food Safety Requirements are met in all positions, tasks, and assignments.

·         Set an example for Team members by Practicing open, honest, and direct communication.

·         Oversee Cash Management and Flow throughout the day, including closing shifts and counting drawers.

·         Lead Team Members through Closing

·         Assists with leadership development of junior team members

Job Type: 

·         Full-Time

·         Hourly $18-20

Benefits:

·         Free Employee Meal & Beverages while on shift

·         25% off duty discount

·         CFA college scholarship program available

·         401k, with company match

·         Affordable Health Insurance options

·         Paid Vacation

Schedule:

·         30+ hours week average (full time)

·         Approximately 95% schedule operationally in the business; 5% administrative responsibilities

·         Available to work 5:30AM. to 10:00 p.m, Monday through Saturday

·         Never work a Sunday Again

MINIMUM QUALIFICATIONS:

Specific Experience:

·         Age Requirement: 18+ 

·         Required: Proficient in cash handling

·         Preferred: Management/ Supervisory Experience of 10 or more employees

·         Required: Excellent People and Communication Skills

·         Required: Team Player

·         Preferred: Restaurant Management Experience of 6+ months  

·         Recommended: High School Degree or equivalent

Business

·         Demonstrate an ability to anticipate and fulfill the needs of the restaurant on an hour-to-hour basis.

·         Successfully motivate and encourage the team through the shift.

·         Learn to adapt to changes in a way that matches Chick-fil-A brand standards and serves both guests and the business.

·         Model a respectful, professional attitude for all Team Members

Personal

·         Understand that Team Members, Senior Team Members, and Team Leaders look to you for instruction. Set an example and maintain that example. Demonstrate excellent self-management and learn to encourage the productivity of others.