SUMMARY OF RESPONSIBILITIES

At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! Our leaders are key to delivering on this promise which is driven by our four values: Relationships Rule, Think Bigger, All in, High Five. If you are Smart and have Integrity, Drive, and Enthusiasm, you would be a great Tropical Smoothie Café Assistant Manager.

ESSENTIAL FUNCTIONS

• Interacts with crew members and customers using “Tropitude” (Tropitude is our “mojo” and what makes Tropical Smoothie Café fun and different and means having energy and creating a positive atmosphere).
• Provides leadership and verbal direction to crew members.
• Ensures quality product is delivered to the customer every time.
• Supports and works closely with the general manager through daily shift tasks.
• Assists the general manager with stocking & inventory counting.
• Delivers ‘Unparalleled Hospitality’ to each customer that visits our café.
• Knowledgeable and proficient in all positions within the café.
• Successfully completes the Café Basics Training Program & stays current on our online training platform, The Blend.
• Completes Serv Safe Class & Maintains Serv Safe Certification.
• Ensures each position is operating to Tropical Smoothie Cafe’s standards.
• Trains and coaches crew members during each shift to ensure brand standards are upheld.
• Enjoys working in team environments.
• Uses tools to accomplish goals, manage labor and control inventory.
• Performs any additional tasks necessary to run the café.
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EQUIRED EXPERIENCE AND SKILLS

• A minimum of 1 year in the restaurant industry.
• Experience in a leadership role or position.
• Stable work history.
• Self-motivated and possess a strong desire for professional growth.
• Legally able to work within the State and Federal guidelines.

PHYSICAL REQUIREMENTS

• Continuous standing and walking throughout the duration of each shift.
• Constant face-to-face interactions with crew members and customers. ·
• Bending, lifting and carrying up to 30 pounds to perform duties like stocking, refilling ice or taking out trash.
• Safely navigate in a fast-paced café environment.
• Ability to multi-task and remain positive in sometimes stressful working conditions.

WORKING CONDITIONS

• Most shifts are between six to eight hours, but this may vary.
• Assistant Managers can expect to have some early mornings, late evenings, weekend and/or holiday hours with additional opening/closing responsibilities.
• Lead Crew Members by demonstrating Tropical Smoothie Cafes core values in all interactions with team & customers
• Comply with the Tropical Smoothie Café uniform and personal hygiene polices for each shift.
• Fun, fast-paced, upbeat environment with no fryers!