Job description

Preview

Brand summary

All of the staff at Ruffin It Resort are fully trained to complete all of their job responsibilities with safety and accuracy. More importantly, however, is their love of animals. Loving and caring for the animals here just as if they are your own is a prerequisite for working here. Our guests are treated as family. Every animal under our care becomes part of the Ruffin It Resort family, and that is why they never want to leave.

Job description

Daycare/Park Handler

PRIOR Daycare/Park Handler EXPERIENCE is DESIRED.

The Daycare Attendant - Park Handler is responsible for the safety, supervision and direction of the social play dogs in our indoor and outdoor parks.

Work Shifts:

Daily 6:30am - 6:30pm

Duties include:

• Set-up of play parks with needed resources
• Facilitate dog movement from kennels to parks.
• Ensure dog safety while in parks
• Conduct Temperament Tests with new dogs
• Dog interaction to promote fun and exercise
• Correct unacceptable social behaviors
• Complete Paw-gress reports and daily notes for all dogs

Work with a team who all exemplify these qualities:

• A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
• Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
• Customer Service Oriented - Ability to take care of the customers’ needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
• Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
• Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
• Conflict Resolution - Ability to handle conflict with tact and diplomacy
• Good team work and willingness to assist other departments as necessary
• Cheerful, friendly, positive team-oriented attitude
• Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
• Reliable, punctual, and dependable
• Ability to work a flexible schedule, including holidays and weekends
• Ability to take direction well and apply it independently
• Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound
• Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently
• Must be comfortable being around dogs of all sizes and physically able to handle dogs of all sizes and to lift up to 60 lbs.
• Other duties as assigned.

Benefits:

Competitive pay based on experience.

Bring your dog to work with you!

Discounts on resort services throughout the NVA family.

Full-time associates have a selection of Health & Life Insurance plans along with 401K programs and more.

Equal Employment Opportunity:

NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.