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Chick-fil-A Careers and Jobs

Quality/Kitchen Team Director

Rate of pay$24 - 30 per hour

Role Overview:


The Kitchen/Quality Director serves as a forward-looking partner in the Leadership Team who is focused executing our vision with our Product, in the Production Environment, and with the Production Team. They take the highest level of responsibility for back-of-house operations and craft and cast vision for kitchen operations and lead their team to delivery on our organizational goals through Servant Leadership.


They are responsible for 4 main buckets of outcomes: Product, Production Environment, Production Team, and Director Responsibilities. Key Lag measures include: Taste of Food and Speed of Service CEM scores, Food Safety Score, Deloitte Third party quality Score, Food Cost Gap, and director team goals.


The director is expected to plan weekly, monthly, and quarterly to caste vision, set and communicate goals, and to create and implement systems and processes to grow results and influence in these areas of the business. They will be expected to daily prioritize their time/focus off the line up and on the line up between these buckets of ownership build their vision for their business area while leading through whatever season they are currently in.


This is an opportunity to utilize skill in leading and developing people in a restauarant environment. The role is heavy on people leadership, system development, restaurant back-of-house operations.


Desired Knowledge / Skills include:


Motivating and encouraging others

Leading leaders

Employee engagement

Developing and engaging leaders in a strategic goals and excellence in restaurant operations

Critical thinking and system building

Shift leadership and restaurant hospitality

Problem solving

Basic busines acumen

Compelling communication ability


Desired Character Traits are:


Growth Orientation

Humility

Ownership Mindset

Self-discipline and personal organization

Genunie care for others


Desired Experience:


Proven track record of achieving business results by leading others

Perspective or experience successfully leading teams of leaders

Hospitality

2 years of relevant leadership experience or similar degree


Chick-fil-A - Perrysburg Plaza

10315 Fremont Pike, Perrysburg, OH, 43551
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.