Retail Assistant Manager duties and responsibilities
A Retail Assistant Manager should be in a position to perform different daily job duties depending on the types of products being sold, the number of staff in a store and the size of the retail store. The following are more duties and responsibilities that a Retail Assistant Manager should be able to fulfill:
- Assist the store manager in realizing or exceeding determined sales plans and target metric objectives
- Ensure consistent execution of company’s marketing and visual presentation
- Set up advertising displays and arrange merchandise on counter or tables to promote sales
- Train staff on how to drive sales through consistent development of product knowledge and customer service standards
- Ensure compliance to policies and procedures and report concerns to senior management
- Maintain proper inventory controls, facilitate inventory transaction and bulk count as guided by senior management
- Ensure the store is secured at closing by checking if the doors are locked, alarms are set and all safes are locked
- Keep daily records of store sales, damages, deposit log, scheduling, employee discount and new hire paperwork
Retail Assistant Manager skills and qualifications
- Good analytical and math skills to create and analyze reports, sales statistics and spreadsheets
- Strong customer service skills since this is a customer-oriented job
- Excellent leadership skills and ability to work with teams
- Good communication and interpersonal skills towards customers, staff members and store managers
- Great attention to detail for purposes of erecting attractive marketing displays, arranging merchandise and maintaining store appearance
- Ability to lift heavy merchandise, walk and stand for long hours
- Outstanding sales abilities to sell items to customers
- Proficiency in using Microsoft office