Front Desk Coordinator - Substance Salon & Barberspa

**MUST HAVE FRONT DESK/SALES EXPERIENCE

**MUST SPEAK ENGLISH

Are you a highly skilled and motivated individual with a passion for providing exceptional customer care? Do you thrive in a dynamic and fast-paced environment? If yes, we have an immediate opening for a Front Desk Coordinator at Substance Salon & Barberspa.

At Substance Salon, we believe that our workspace attributes to our craft of creating beauty. As a Front Desk Reception/Sales Expert, you will play a crucial role in providing a great first and last impression in customer care. You will have the opportunity to offer additional service opportunities to salon guests and assist them in understanding our products, specials, and company programs.

Key Responsibilities:

• Utilize excellent phone skills to make appointments, handle confirmation calls/rescheduling, and provide information about services, pricing, and level systems.
• Sales driven Goals: Upsell services, rebook clients, and offer specials and promotions to enhance customer experience.
• Achieve daily, monthly, and yearly goals, with rewards given for meeting targets.
• Maintain cleanliness of the salon seating area and front desk to create a welcoming environment for guests.

Requirements:

• Previous experience in a customer service or sales role is required.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Flexibility to work evening shifts, weekends, and 8-hour shifts.
• Bachelor's degree or equivalent education.

Benefits:

• Competitive starting pay at $15 per hour (Goal Driven 90 Day Review)
• $800-$1,200+ Structured Monthly Bonuses
• Paid training to enhance your skills and knowledge.
• Flexible schedule to accommodate your personal needs.
• Employee discount on salon services and products.
• Opportunity for bonus pay and commission-based sales incentives.

Location: Rutherford, NJ

If you are a talented and enthusiastic individual who is passionate about providing exceptional customer care, we would love to hear from you. Join our team at Substance Salon & Barberspa and be part of a fun and creative work environment where you can enhance your skills and grow your career. Apply now!