Main Responsibilities of a Store Manager

• Responsible for every aspect of everyday supervision of store outlets
• Responsible for resources management
• Takes care of inventory, staff, and sales management

Store Manager Job Description

Our Store Manager (In Training) is a 6-12 month development course to prepare for a Manager role. This role will work directly with restaurant leadership to gain knowledge and job skills required for this position. At Chick-fil-A, this role is a part of the high performance leadership team. You will be responsible for overseeing the profitability, food cost, and labor productivity in the restaurant. This role also oversees the team in all aspects of shift management and ensures that each restaurant guest has an outstanding experience. You are responsible for scheduling, order management, and waste management for the restaurant and ensuring all policies and procedures are being met at all times. This position requires you to know all Chick-fil-A standards and ensure recipes are being followed accurately. The leadership position upholds our Chick-fil-A standards to serve high quality food with high quality service at all times.

We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail.

Our Store Manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a Store Manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.

More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities of a Store Manager

• Training and supervising staff
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing inventory and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

Store Manager Job Requirements

• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication skills
• Numerical skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example