Join the YMCA team as a highly skilled Membership Director at the Downtown Family YMCA branch. As the Membership Director, you will play a crucial role in recruiting new members, retaining existing members, and supervising a dedicated team. This is more than just a job - it's an opportunity to discover your Y and contribute to the greater good. Come be a part of a loving and enthusiastic team that values growth and success! This work is will primarily be done Monday-Friday, but will also require some evening and weekend work.

Responsibilities:

• Implement membership strategies to recruit new members and retain existing ones
• Hire, train, and lead staff and volunteers to achieve goals
• Create front desk schedules and ensure proper coverage
• Promote program and membership enrollment
• Participate in budget planning and management
• Organize membership events and community outreach
• Supervise membership scholarship applications and support campaigns
• Manage facilities, locker rental program, and respond to inquiries
• Compile membership statistics for evaluation

Qualifications:

• Bachelor’s degree in a related field or equivalent experience
• Prior supervisory experience in customer service is a plus
• Excellent computer skills and ability to work with standard business software
• Effective communication skills with diverse groups
• Flexibility to cover various hours of operation - some evenings and weekends