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The NOW Careers and Jobs

Lead Massage Therapist

The Lead Massage Therapist is responsible for the leadership and mentoring of the Massage Therapy team and assisting the Management in boutique needs. Includes same responsibilities as Massage Therapist job summary leading by exemplary example.  Below is a list of essential job duties, but as this is a leadership position, flexibility and adaptability will be necessary as ad hoc and additional responsibilities will undoubtedly arise.


The Company is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.


Essential Duties and Responsibilities::

  • Follow all duties as required of the Massage Therapist.
  • Be an inspiration and ambassador of professionalism representing The NOW.
  • Maintain excellent attendance.
  • Act in a leadership capacity and assist the Management in all boutique needs.
  • Act as a liaison between the Massage Therapists and Leadership team.
  • Assist management with schedules of Massage Therapists and time-off requests.
  • Assist Leadership in forecasting hiring needs, related to seasons and staff retention.
  • Assist Leadership in providing coverage of team shifts due to absence.
  • Assist Leadership in conducting interviews for new Massage Therapist candidates.
  • Participate in linen and equipment inventory, on a quarterly basis, to ensure the boutique is well prepared and replacement purchases are planned bi-annually.
  • Provide orientations and service training to all new Massage Therapists as directed by General Manager.
  • Coordinate and lead all necessary team training sessions and meetings.
  • Share suggestions, voice challenges, or any specific concerns to the Leadership Team.
  • Adhere to the agreed-upon Lead hour budget negotiated with Leadership Team.
  • Collaborate with the Leadership Team during regular meetings regarding any improvements.
  • This position reports to the General Manager or acting Management of the location.
  • Be a leader in fostering an inclusive workplace, free of bullying, discrimination, harassment, and retaliation.


Benefits:

  • Competitive base-pay with commissions for massage sessions 
  • Health Insurance for FT therapists
  • Paid continuing education credits (CEUs) for FT therapists
  • Flexible scheduling
  • No mandatory sales goals or scripts. Focus on your craft and guest's needs
  • All service supplies and wardrobe requirements are provided, as well as clientele
  • Top-of-the-line hydraulic massage tables and all new equipment
  • Inspiring, calming work environment for both clients and therapists
  • Strong teamwork ethic with an emphasis on massage therapist support

The NOW - Chandler

3305 W Chandler Blvd, Chandler, AZ, 85226
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