A Shift Leader supervises fellow coworkers while they work, monitoring their performance, ensuring they comply with company and safety policies and delegating tasks appropriately. Shift Leaders are responsible for maintaining an organization’s high performance, quality and safety standards and guaranteeing customer satisfaction. 

As a shift leader, it is your responsibility to make sure every task is done completely and correctly. It is in a shift-leader’s job description to check over the work of crew members do to ensure it has been completed properly. Training is also a major aspect of being a shift lead. To have this position, you must be willing to train properly and thoroughly.